14
Others
Symptoms Possible Problems / Solutions
The signal indicator does not light.
Thisindicatespoorreception.Trymovingthe
device to another location near the window.
Problemswiththepasswords.
• ForthedefaultWi-Ficonnectionpassword
andthedefaultpasswordofthe5GCPE
congurationwebpage,pleasecheckthe
label on the device.
• Ifyouchangedthepasswordsandforgot
them,youneedtorestorethedevicetothe
factorydefaultsettings.
Getting More Help
Youcangetmorehelpby:
• Sendinganemailtomobile@zte.com.cn
• Visitingwww.ztedevices.com