35
Others
Symptoms Possible Problems / Solutions
The signal indicator
does not light.
y
This indicates poor reception. Try moving the
device to another location near the window.
Problems with the
passwords.
y
For the default Wi-Fi connection password and
the default password of the 5G CPE management
web page, please check the label on the device.
y
If you have changed the passwords and forgotten
them, you need to restore the device to the factory
default settings.
Getting More Help
If you experience some troubles with your device or with the service,
you could get help by calling Customer Service at +35989123.
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