25
Troubleshooting
Problem Suggested Solution
Can not estab-
lish the USB
connection
between your
device and PC.
• You need to install the software.
Run the installation program in path
of My Computer > O2PocketHot-
spot.
• If the driver of your device is abnor-
mal, please reinstall the software.
You need to uninstall the software
rst.
Can not es-
tablish the Wi-
Fi connection
between your
device and cli-
ent.
• Make sure the Wi-Fi function is ac-
tive.
• Refresh network list and select the
correct SSID.
• Check the IP address to make sure
your client can obtain an IP ad-
dress automatically in the Internet
protocol (TCP/IP) properties.
• Type the correct network key (Wi-
Fi password) when you connect to
the device.
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