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Cannot recall your PIN or password?
You have unlimited attempts to unlock your phone. After every ve incorrect
attempts, your phone will initiate a suspension period of 30 seconds. If you still
cannot recall the PIN or password, you will need to either contact your carrier
for the PUK code for the device or return it for service.
Protecting your phone with encryption
You can encrypt all the data on your phone, including Google accounts,
application data, music and other media, and downloaded information. If
you encrypt your data, you must enter a numeric PIN or password each time
you power on your phone.
WARNING! Encryption is irreversible. The only way to revert to an unencrypted
phone is to perform a factory data reset, which erases all your data.
Encryption provides additional protection in case your phone is stolen, and
may be required or recommended in some organizations. Consult your
system administrator before turning it on. In many cases the PIN or password
you set for encryption is controlled by the system administrator.
Before turning on encryption
• Set a lock screen PIN or password.
• Charge the battery.
• Keep the phone connected to the charger.
• Schedule an hour or more for the encryption process. You must not
interrupt it or you will lose some or all of your data.
When you’re ready to turn on encryption
1. From the home screen, tap > System settings > Security >
Encrypt phone.
2. Read the information about encryption carefully.
3. The Encrypt phone button is dimmed if your battery is not charged or your
phone is not plugged in.
4. If you change your mind about encrypting your phone, tap .
WARNING! If you interrupt the encryption process, you will lose data.
5. Tap Encrypt phone.
6. Enter your lock screen PIN or password and tap Next.
7. Tap Encrypt phone again.
The encryption process starts and displays its progress. Encryption can take
an hour or more, during which time your phone may restart several times.
When encryption is completed, you’ll be prompted to enter your PIN or
password.
Protecting your SIM card with a PIN
Every SIM card comes with a PIN. The initial PIN is provided by your mobile
phone carrier. It’s best to lock your SIM card as soon as you can.
Locking your SIM
1. From the home screen, tap > System settings > Security > Set up
SIM/RUIM card lock.
2. Check Lock SIM card.
3. Enter the PIN you’ve been given and tap OK.
Changing your SIM PIN
You can change the PIN you’ve been given to one easier for you to
remember and harder for others to guess.
1. From the home screen, tap > System settings > Security > Set up
SIM/RUIM card lock.
PHONE SETTINGS
PHONE SETTINGS