Zte Z982 - Page 104

103
Problem
Possible causes
Possible solution
nano-SIM card inserted
improperly
Insert the nano-SIM
card properly.
Debris on the nano-SIM
card contacts
Use a soft, dry cloth to
clean the nano-SIM card
contacts.
Unable to
connect to
the network
The nano-SIM card is
invalid.
Contact your service
provider.
You are not within the
network’s service area.
Check the service area
with your service
provider.
The signal is poor.
Move to an open space,
or if you are inside a
building, move closer to
a window.
Cannot
answer
incoming
calls
You have activated the
Blockcalls feature.
Disable this feature. See
Block calls.
Cannot
make
outgoing
calls.
You have activated the
Blockcalls feature.
Disable this feature. See
Block calls.
You have activated the
Fixed dialling numbers
feature.
Disable this feature. See
Use Fixed Dialling
Numbers.