Zte ZXA10 C320 - Upgrading Failure Guides

Chapter6VersionUpgradeGuides
Prerequisite
Beforetheoperation,makesurethattheupgradingofallthecardsarecomplete.
Context
Thetestcontentincludesthefollowing:
lNarrowbandservice
lBroadbandservice
lNMmanagement
lONUmanagement
Todothisoperation,performthefollowingsteps:
Steps
1.Totestthenarrowbandservice,performthefollowingsteps:
lTestwhethertheH.248interfacestatusiscompatiblewiththatpriortoupgrading.
lTestwhethertheuser’sfaxserviceisnormal.
lTestwhetherthevoiceserviceisnormal.
lTestwhetherthePOTSmachine,andtheintelligentpublictelephoneisnormal.
2.Totestthebroadbandservices,performthefollowingsteps:
lTestwhetherthebroadbanddiallingisnormal.
lTestwhethertheInternetservice,e-mailservice,anddownloadratearenormal.
lTestwhethertheIPTVserviceisnormal.
3.TesttheNMfunctions.
TheNMconnectionisnormalandtheNMcansynchronizeandcongurethedata
properly.
4.TesttheONUmanagement.
lAlltheONUsareonlineandtheycanbesuccessfullyregistered.
lTheONUdatacanbedeliveredproperly.
6.4UpgradingFailureGuides
Iftheupgradingfails,thesystemautomaticallyusetheoriginalversionsoftware.
Pleaserecordthepromptsforupgradingfailure,andthenreportthemtothetechnical
support.
ObtainZTEtechnicalsupportinthefollowingways:
lTechnicalsupportwebsite:http://ensupport.zte.com.cn
lE-mailaddress:800@zte.com.cn
lContactthelocalZTEofce.
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SJ-20120615152640-008|2012-06-30(R1.0)ZTEProprietaryandCondential