Zte ZXV10 - Troubleshooting; Indicator Not Lit Issues; EPG Connection Problems; No Image on TV Screen

15
Press OK key to play the TSTV program from the interested point.
Exit TSTV program
Press key to exit TSTV and go back to Live program.
Chapter 7 Troubleshooting
Problem
Possible Cause
Solution
The indicator is
not lit after
switching on the
STB.
The power adapter has
not been connected.
Connect the power adapter.
The power adapter is
damaged.
Consult the service
provider and replace power
adapter with a new one.
The power outlet has no
power.
Check and ensure the
power outlet has power.
User cannot
connect to the
EPG homepage.
The network cable has
not been connected
properly.
Connect the network cable
properly or replace it with a
new cable.
The service network
fails.
Wait for service to be
restored or consult the
service provider.
The network
configuration is not
correct.
Configure the network
parameters again.
No image on the
TV screen.
The STB is in standby.
Turn on STB by pressing
key on the remote
control.
The video cable has not
Reconnect video cable.