NWA5000 / WAC6000 Series User’s Guide
187
CHAPTER 20
Troubleshooting
20.1 Overview
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
• Power, Hardware Connections, and LED
• NWA/WAC Access and Login
• Internet Access
• Wireless Connections
• Resetting the NWA/WAC
20.2 Power, Hardware Connections, and LED
The NWA/WAC does not turn on. The LED is not on.
1 Make sure you are using the power adaptor included with the NWA/WAC or a PoE power injector/
switch.
2 Make sure the power adaptor or PoE power injector/switch is connected to the NWA/WAC and
plugged in to an appropriate power source. Make sure the power source is turned on.
3 Disconnect and re-connect the power adaptor or PoE power injector/switch.
4 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
5 If none of these steps work, you may have faulty hardware and should contact your NWA/WAC
vendor.
The LED does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 1.6 on page 20.
2 Check the hardware connections. See the Quick Start Guide.
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