Chapter 20 Troubleshooting
NWA5000 / WAC6000 Series User’s Guide
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• Detach the WAC6500 series indoor AP from the mounting bracket.
20.6 Resetting the NWA/WAC
If you cannot access the NWA/WAC by any method, try restarting it by turning the power off and
then on again. If you still cannot access the NWA/WAC by any method or you forget the
administrator password(s), you can reset the NWA/WAC to its factory-default settings. Any
configuration files or shell scripts that you saved on the NWA/WAC should still be available
afterwards.
Use the following procedure to reset the NWA/WAC to its factory-default settings. This overwrites
the settings in the startup-config.conf file with the settings in the system-default.conf file.
Note: This procedure removes the current configuration.
1 Make sure the Power LED is on and not blinking.
2 Press the RESET button and hold it until the Power LED begins to blink. (This usually takes about
ten seconds.)
3 Release the RESET button, and wait for the NWA/WAC to restart.
You should be able to access the NWA/WAC using the default settings.
20.7 Getting More Troubleshooting Help
Search for support information for your model at www.zyxel.com for more troubleshooting
suggestions.
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