B
OBTAINING SUPPORT FOR YOUR
3COM PRODUCT
3Com offers product registration, case management, and repair
services through eSupport.3Com.com. You must have a user name
and password to access the services, described in this appendix.
Register Your
Product to Gain
Service Benefits
To take advantage of warranty and other service benefits, you
must first register your product at:
http://eSupport.3Com.com/
3Com eSupport services are based on accounts that are created or
that you are authorized to access.
Solve Problems
Online
The 3Com Knowledge base helps you to troubleshoot 3Com
products. This query-based interactive tool is located at:
http://knowledgebase.3Com.com
It contains thousands of technical solutions written by 3Com
support engineers.
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