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3Ware 9650SE-8LPML User Manual

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3ware
®
Serial ATA RAID Controller
Supports the 9650SE, 9590SE, and 9550SX Models
PN 720-0159-00
March 2007
User Guide

Table of Contents

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3Ware 9650SE-8LPML Specifications

General IconGeneral
Model9650SE-8LPML
CategoryRAID Controller
Number of Ports8
Form FactorLow Profile
Data Transfer Rate3 Gbps per port
Max Devices Supported8
InterfacePCIe x8
RAID Levels0, 1, 5, 6, 10, JBOD
Memory256MB
Operating System SupportWindows, Linux, FreeBSD

Summary

Introducing the 3ware SATA RAID Controller

System Requirements

Details on the hardware and software prerequisites for 3ware RAID controllers, including motherboard and drive specifications.

Understanding RAID Concepts and Levels

Explanation of RAID concepts like mirroring, striping, and parity, along with available RAID levels.

3ware Tools for Configuration and Management

Overview of 3ware tools like 3BM and 3DM for configuring and managing RAID units.

Monitoring, Maintenance, and Troubleshooting Features

Description of features for monitoring drive health, performing maintenance, and troubleshooting issues.

Getting Started with Your 3ware RAID Controller

Physically Install the RAID Controller and Drives

Instructions for installing the 3ware RAID controller and connecting the drives.

Configure a RAID Unit

Steps to configure RAID units using either 3BM or 3DM, defining RAID level and parameters.

Install the Driver and Make the Operating System Aware of the New Drives

Guide for installing the 3ware driver to make the OS recognize the RAID units.

Set Up Management and Maintenance Features

Configuration of features like Auto Rebuild, email notifications, and background task schedules.

First-Time RAID Configuration Using 3BM

Basic Steps for Creating a Unit

Step-by-step guide for creating a RAID unit using the 3ware BIOS Manager (3BM).

Specifying a Hot Spare

Instructions on how to designate an available drive as a hot spare for automatic rebuilds.

Checking the Motherboard Boot Sequence

Ensuring the correct boot device is selected in the system BIOS for the 3ware controller.

Driver Installation

Driver Installation Under Windows

Detailed steps for installing 3ware drivers on Windows systems, including boot and non-boot scenarios.

Driver Installation Under Linux

Instructions for installing 3ware drivers on Red Hat, Fedora Core, and SuSE Linux systems.

Driver Installation Under FreeBSD

Guide for installing 3ware drivers on FreeBSD systems, covering different installation methods.

Obtaining 3ware Linux Drivers

Information on where to download the correct 3ware drivers for Linux distributions.

3DM 2 (3ware Disk Manager) Introduction

Browser Requirements for 3DM

Specifies the web browsers and additional requirements needed to use 3DM 2.

Installing 3DM

Instructions for installing the 3ware Disk Manager 2 software from the CD or website.

Starting 3DM and Logging In

How to start the 3DM process and log into the web application as a user or administrator.

Working with the 3DM Screens

Overview of the different pages and sections within the 3DM 2 interface.

Setting Up 3DM Preferences

Configuration of 3DM preferences including email notifications, passwords, and remote access.

Configuring Your Controller

Viewing Information About a Controller

How to view controller details, firmware versions, and status using 3DM and 3BM.

About Controller Policies

Explanation of controller-level policies affecting units and drives, such as Auto Rebuild and Auto-Carving.

Setting the Auto Rebuild Policy

Configuring the policy that determines how the controller firmware attempts to rebuild degraded units.

Using Auto-Carving for Multi LUN Support

Enabling auto-carving to divide large units into multiple volumes (LUNs) for OS compatibility.

Enabling and Setting Up Staggered Spin-up

Configuring settings for staggered drive spin-up to manage in-rush current during power-up.

Configuring Units

Configuring a New Unit

Step-by-step instructions for creating new RAID units using 3DM and 3BM.

Creating a Hot Spare

Procedure for designating an available drive as a hot spare for automatic rebuilds.

Setting Unit Policies

Details on unit policies like Write Cache, Auto Verify, and StorSave profile settings.

Changing An Existing Configuration by Migrating

Procedures for migrating RAID levels, expanding capacity, or changing stripe size online.

Deleting a Unit

Steps to delete a unit from the controller, returning drives to the available pool.

Moving a Unit from One Controller to Another

Instructions for moving configured units between different 3ware controllers.

Adding a Drive

How to add a new drive to the system and make it available for RAID configurations.

Removing a Drive

Procedure for safely removing a drive from the controller, either physically or via software.

Rescanning the Controller

Updating the list of units and drives by rescanning the controller in 3DM.

Maintaining Units

Checking Unit and Drive Status through 3DM

Viewing summary and detailed status information for controllers, units, and drives in 3DM.

Enclosure LED Status Indicators

Explanation of LED colors and behavior on enclosures for status indication.

Unit Statuses

Definitions of unit operational statuses like OK, Rebuilding, Degraded, and Inoperable.

About Degraded Units

Information on what causes a redundant unit to become degraded and how to recover.

Alarms, Errors, and Other Events

Overview of how to view and interpret alarms, errors, and event notifications in 3DM.

Background Tasks

Explanation of background maintenance tasks like initialization, verification, and rebuilds.

Scheduling Background Tasks

Setting up schedules for background tasks to minimize impact on system performance.

Locating a Drive by Blinking Its LED

Instructions on how to identify drives by making their associated LEDs blink.

Maintaining Your Controller

Determining the Current Version of Your 3ware Driver

Methods to check the installed versions of 3ware drivers and firmware.

Updating the Firmware and Driver

Comprehensive guide to updating controller firmware and device drivers for various OS.

Downloading the Driver and Firmware

Instructions on how to download the latest drivers and firmware from the 3ware website.

Updating the Firmware Through 3DM 2

Steps to update the controller firmware using the 3DM 2 graphical interface.

Viewing Battery Information

How to check the status and details of the Battery Backup Unit (BBU) in 3DM and 3BM.

Testing Battery Capacity

Procedure for testing the battery capacity of the BBU to ensure proper function.

3DM 2 Reference

Controller Summary page

Displays basic information about each 3ware RAID controller in the system.

Controller Details page

Provides detailed information about a specific controller, including BIOS and driver versions.

Unit Information page

Lists all units on the current controller and provides summary information for each.

Unit Details page

Shows specific details about a particular unit, including its status and type.

Drive Information page

Lists all drives connected to the controller and provides summary information for each.

Drive Details window

Displays SMART data, NCQ, and SATA Link Speed for a specific drive.

Controller Settings page

Allows viewing and changing settings affecting units and the controller, such as task rates and policies.

Scheduling page

Interface for setting up schedules for background tasks like rebuilds, verifies, and self-tests.

Maintenance page

Provides tools for performing maintenance tasks on existing units and creating new units.

Alarms page

Displays a log of events, including alarms, errors, and status notifications from the controller.

Battery Backup page

Shows details and status of the Battery Backup Unit (BBU) and allows battery testing.

Enclosure Summary page

Provides basic information about enclosures attached to the system.

Enclosure Details page

Shows detailed status information for a specific enclosure and its drives.

3DM 2 Settings page

Configuration of 3DM preferences including email, passwords, page refresh, and remote access.

Troubleshooting

Web Resources

Links to 3ware support pages, knowledgebase, and downloads for troubleshooting assistance.

Before Contacting Customer Support

Information to gather and checks to perform before contacting 3ware customer support.

Basic Troubleshooting: Check This First

Essential checks for hardware connections and seating to resolve common errors.

Command Logging

Explanation of the tw_mgmt.log file for tracking RAID configuration changes and troubleshooting.

Problems and Solutions

Common problems encountered during installation and operation, with suggested solutions.

Error and Notification Messages

Detailed explanations of various error and notification messages generated by the RAID controller.

Software Installation

Installing Software from a Graphical User Interface (GUI)

Step-by-step guide for installing 3ware management software via a graphical interface.

Installing Software on Linux and FreeBSD from the Command Line

Instructions for installing 3ware software using a console application on Linux and FreeBSD.

Uninstalling Software

Procedures for removing 3ware software from Microsoft Windows and Linux/FreeBSD systems.

Compliance and Conformity Statements

FCC Radio Frequency Interference Statement

Compliance statement regarding FCC rules for Class B digital devices.

Microsoft Windows Hardware Quality Lab

Information on AMCC's commitment to WHQL certification for its software drivers.

European Community Conformity Statement

Statement of conformity with Common Technical Regulations for controller models.

Warranty, Technical Support, and Service

Limited Warranty

Details on the 3-year hardware warranty for RAID controllers and 1-year for Sidecar/BBU.

Warranty Service and RMA Process

Procedure for obtaining warranty service and returning defective products for replacement.

AMCC Technical Support and Services

Information on accessing product support, FAQs, and software upgrades via AMCC website.

Sales and ordering information

Contact information for sales inquiries and product ordering.

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