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A.O. Smith Vortex HPTU-50 - Page 23

A.O. Smith Vortex HPTU-50
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TROUBLESHOOTING
Residen al Hybrid Electric Heat Pump Water Heater Use and Care Guide 23
PROBLEM POSSIBLE CAUSE(S) CORRECTIVE ACTION
“Water Heater Sounds” on page
26
1. Normal expansion and contraction of
metal parts during periods of heat-up
and cool-down.
2. Sediment buildup on or around the
elements.
3. The heat pump compressor or fan
running.
No action required.
Drain and flush the tank as directed under
the “Draining and Flushing” section (page
28).
No action required.
“Drips from T&P Relief Valve
Discharge Pipe” on page 25
1. Excessive water pressure
2. Add or service a thermal expansion
tank.
3. Non-functioning Temperature &
Pressure Relief Valve
4. Debris under valve seat.
1. Check water supply inlet pressure. If higher
than 80 PSIG, install a pressure reducing
valve.
2. See “Water Pressure Increase Caused by Ther-
mal Expansion” section (page 7).
3. Replace the Temperature & Pressure Relief
Valve
4. See “Drips from T&P Relief Valve Discharge
Pipe” on page 25).
TROUBLESHOOTING CHART

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