Personalizing your phone
Aastra 5370/Aastra 5370ip 101
eud-1281/1.3 – R3.0 – 04.2013
Configuring presence/presence profile
Do you want to manage your incoming calls taking your current presence status into 
account (see chapter "Organizing absences using the presence key", page 51).
You have a choice of 5 presence profiles for controlling your presence status: Availa-
ble, Absent, Meeting, Busy, Not available. Presence profiles contain action commands 
that are executed when the presence status is activated. This may be a call forwarding 
to a voice mail and/or a predefined personal call routing.
For each of these presence profiles you can make the following settings:
• Description: Type in the text to be displayed to other users as detailed information 
when they poll your presence status (e.g. “meeting until 4 pm”). You can also leave 
this input field blank.
• Time/date: 
Type in the time and/or date of your absence: This information is played to your 
caller, providing you selected the Absence information setting for call forwarding to 
voice mail. You can also leave this input field blank.
• Personal call routing: Specify the phones on which a call is to be signalled (see chap-
ter "Activating personal call routing", page 70).
– Keep settings as is: Calls are routed according to your settings.
– Call routing ID <1...5>: Your personal call routing number.
• Call forwarding: Specify where you want a call to be forwarded to (see chapter "For-
warding calls (Call forwarding)", page 55).
– Keep settings as is: Calls are routed according to your settings.
– Call forwarding off: any configured call forwarding operation is deleted.
– User: a call is channelled to the defined forwarding destination.
– Voice mail: a call is forwarded to voice mail. The greeting to be played back can 
be configured with voice mail greeting.
• Voice mail greeting: Activate the greeting you want.
– Keep settings as is: your currently defined greeting is used.
– Absence information: your caller is given an absence information (as well as time 
and date, if this has been configured as such in the presence profile). This setting 
is not available in the Available presence profile. More information can be found 
in the chapter "Absence information", page 54.
– Standard greeting: the global greeting is played back to your caller.
– Personal greeting: If you renamed your personal greeting, your greeting name is 
displayed here. Your caller obtains one of the personal greetings.
The time and date are never given in the global greeting and personal greetings.