Aastra 6771 - Calls in the Call Waiting Queue

Telephoning
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The LEDs and symbols on the call keys indicate the following states:
Calls in the Call Waiting Queue
The system administrator can configure and activate a call waiting queue especially
for your telephone in the OpenCom 100 / Aastra 800 system. While you are making a
call, new calls can be queued. These callers first hear an announcement (if the system
administrator has preset an announcement) and then the ring tone. The number of
calls permitted in the call waiting queue is set by the system administrator during
system configuration, 5 calls for example. When this number is reached, further callers
hear the busy tone. The calls in the queue are put through in order of priority (baby
calls, door calls, VIP calls, other internal and external calls), irrespective of the order in
which they came in.
Calls that have been in the queue for too long are removed, and the callers then hear
the busy tone. The period of time until an external call is released is set by the network
operator. In Germany this is usually two minutes and in other European countries
usually three minutes.
Your telephone can have a call waiting queue even if it belongs to a subscriber group,
where it simultaneously affects call forwarding. If several call numbers are configured
for your telephone (e. g. on trunk or team keys), separate call waiting queues are used
for each number.
On the Aastra 6775 (OpenPhone 75) incoming calls are signalled by means of a short
tone (default setting); they are also indicated on the display. The system administrator
can switch off the notification tone for a new call in the web configurator with the
Beep for calls in call queue option (menu: Telephony: Devices: System phones).
First call LED flashes rapidly
Bell is displayed
Further call LED flashes rapidly
Bell is displayed
Key seized LED on
Arrow is displayed
Call held LED flashes slowly
Arrow is displayed
Team member’s key is seized LED on
Handset and team key text are dis-
played