Disposal
Sensor:
Sensors must not be disposed of via municipal waste collection. Separate
collection for electrical and electronic equipment waste per Directive 2012/19/EU
in the European Union is required. Contact the manufacturer for details. As
Sensors may have been exposed to bodily fluids, you may wipe prior to disposing,
such as by using a cloth dampened with a mixture of 1 part household bleach to 9
parts water.
Note: Sensors contain non-removable batteries and must not be incinerated.
Batteries may explode upon incineration.
Sensor Applicator:
Please consult your local waste management authority for instructions on how to
dispose Sensor Applicators at a designated sharps collection site. Ensure the cap is
on the Sensor Applicator as it contains a needle.
Troubleshooting
This section lists problems that you may experience, the possible cause(s) and
recommended actions. If there is an error, a message will appear on the screen
with directions to resolve the error.
IMPORTANT: If you are having issues with the App, please keep in mind that
uninstalling the App will cause you to lose all historical data and end the Sensor
currently in use. Please call Customer Service if you have any questions.
Problems at the Sensor Application Site
Problem: The Sensor is not sticking to your skin.
What it may mean: The site is not free of dirt, oil, hair or sweat.
What to do: 1. Remove the Sensor. 2. Consider shaving and/or cleaning the site
with soap and water. 3. Follow the instructions in
Applying Your Sensor and
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