Active SE02 - User Manual

Questions and Answers

C
Crystal RiveraAug 17, 2025
Why Active SE02 Pressure Washer foam blaster is not working?
- C
  Christopher JohnstonAug 17, 2025
  If the foam blaster on your Active Pressure Washer isn't working, consider these possibilities: * The detergent container might be empty, so add more detergent. * The detergent bottle or suction tube might not be properly connected; check these connections. * The detergent could be too thick; dilute it. * The filter on the detergent suction tube might be clogged; run warm water through it to remove any build-up. * The detergent suction tube might be damaged or clogged; remove any obstruction or replace the tube.
E
Elizabeth BrooksAug 20, 2025
Why does my Active SE02 Pressure Washer motor not start?
- X
  xsmithAug 20, 2025
  The Active Pressure Washer motor may not start for several reasons. First, check if the device is in OFF mode and push the ON/OFF button to turn it ON. Ensure the power cord is properly plugged in. If you're using an extension cord, it might be too long, the wrong gauge, or damaged; replace it with a 25’ (7.6 m) or 50’ (15 m) 14/3 gauge cord. The power outlet could also be the issue, so try a different outlet. Finally, the pressure washer circuit breaker might have tripped; allow the device to cool before restarting.
M
Mitchell RileyAug 22, 2025
What to do if Active SE02 output pressure fluctuates?
- J
  Jake DixonAug 23, 2025
  If the output pressure of your Active Pressure Washer fluctuates, it could be due to several reasons. Ensure you have enough inlet water supply by fully turning on the faucet and checking the garden hose for kinks, leaks, or blockages. Another cause might be the pump sucking air; inspect all hoses and fittings to ensure they are airtight, then turn the device OFF and purge the pump by pulling the trigger on the spray gun until a steady flow of water emerges. Also, the water inlet filter could be clogged, so remove and rinse it with warm water. Finally, the discharge nozzle could be obstructed; blow out or remove any debris with a fine needle. Calcified gun, hose, or power nozzle also can cause this problem, so run distilled vinegar through the detergent container.
J
Jose BowmanAug 26, 2025
Why is my Active SE02 Pressure Washer pump noisy?
- U
  umartinezAug 26, 2025
  A noisy Active Pressure Washer pump can be caused by a few things. The pump might be sucking air; check that all hoses and fittings are airtight, then turn the device to OFF mode and purge the pump by pulling the trigger on the spray gun until a steady flow of water emerges through the nozzle. Alternatively, the water filter could be clogged; remove it and rinse it with warm water.
C
Cassandra EspinozaAug 28, 2025
Why Active SE02 does not reach high pressures?
- P
  Patricia Wheeler DDSAug 28, 2025
  If your Active Pressure Washer isn't reaching high pressures, several factors could be responsible. The garden hose might be too small; replace it with a 1” (25 mm) or 5/8” (16 mm) garden hose. A restricted water supply could also be the cause; check the garden hose for kinks, leaks, or blockage. Ensure you have enough water supply by fully opening the water source. The water inlet filter might be clogged; remove the filter and rinse it with warm water. Lastly, the pump could be sucking air; check if all hoses and fittings are airtight and purge the pump by turning the device to OFF mode and pulling the trigger on the spray gun until a steady flow of water emerges through the nozzle.
B
Brooke WheelerAug 30, 2025
What to do if Active Pressure Washer motor hums but fails to run?
- K
  kimberlyhowellAug 30, 2025
  If your Active Pressure Washer motor hums but doesn't run, it could be due to several reasons. First, verify that only the pressure washer is running on the circuit, as the supply voltage might be below the minimum requirement. The system may also have residual pressure; turn the device to OFF mode, pull the trigger on the spray gun to release pressure, and then turn the device back ON. Voltage loss from an extension cord could also be the issue; unplug any extension cords and plug the unit directly into the outlet. Lastly, residual friction among components might be the cause; disconnect the water supply and power ON for 2 to 3 seconds, repeating this procedure a few times until the motor starts.
A
Allen GilbertSep 2, 2025
Why Active SE02 garden hose connection leaks?
- G
  gloriahurstSep 3, 2025
  If the garden hose connection on your Active Pressure Washer is leaking, it could be due to loose fittings; tighten them. Another possibility is a missing or worn rubber washer; insert a new washer.
M
matthewwongSep 5, 2025
What to do if Active SE02 spray wand leaks?
- J
  Jacqueline WilliamsSep 5, 2025
  If your Active Pressure Washer spray wand, extension, or nozzle is leaking, make sure the spray nozzle was properly attached. Ensure the quick-connect wand is securely attached and the project tip is clicked in securely. For a broken O-ring or plastic insert, call the Toll-free Hotline.
N
Nicholas SosaSep 8, 2025
Why Active SE02 Pressure Washer has no water coming out of the nozzle?
- G
  George WheelerSep 8, 2025
  If no water is coming out of the nozzle of your Active Pressure Washer, first check if the water supply is OFF and turn it ON. Also, inspect the garden hose for any kinks and remove them.
D
daniel36Sep 12, 2025
Why Active Pressure Washer water leaks from the pump?
- E
  Erika HopkinsSep 12, 2025
  If water leaks from the pump of your Active Pressure Washer (more than 10 drops per minute), check if all fittings are tight. If the water seals are damaged or worn, call the Toll-free Hotline.

Active SE02 Specifications

General

Brand	Active
Model	SE02
Category	Pressure Washer
Language	English

Summary

Important Precautions

Safety Alert Symbol Definitions

Explains the meaning of safety alert symbols like Danger, Warning, and Caution.

General Safety Warnings

Provides critical safety warnings regarding fire, electric shock, explosion, and injury risks.

Injection Hazard Warning

Warns about serious injury from spray penetration and advises seeking medical aid.

Detergent Usage Caution

Advises using only approved detergents for pressure washers to avoid damage and warranty void.

Spray Gun Handling

Details how to hold the spray gun with both hands due to kickback and trigger safety.

Water Connection Safety

Specifies using clean water, protecting against backflow, and acceptable water temperature.

Maintenance and Servicing

Outlines that maintenance must be done by adults, use genuine parts, and shut off power before servicing.

Grounding Information

Explains double-insulation and the care required for servicing such products.

Intended Use and Applications

Describes the product's design for residential use and lists suggested applications with icons.

Extension Cord Guidelines

Provides essential guidelines for using extension cords, including gauge, length, and condition.

Safety Features and Electrical Information

Pressure Washer Safety Features

Details the automatic stop device and the importance of the main power ON/OFF switch.

Exploded View and Parts List

Product Parts Identification

Lists and identifies all main components of the pressure washer, including the main unit and accessories.

Spray Tip Kit Guide

Explains the different spray tips (0°, 15°, 25°, 40°) and their recommended uses.

Assembly Instructions

Surface Preparation for Assembly

Advises inspecting and clearing the work area before starting assembly.

Water Supply Requirements

Specifies using cold water only, minimum hose diameter, flow rate, and maximum temperature.

Assembly Safety Advice

Provides cautions regarding contaminated water, inlet dirt, debris, and recommended rest periods.

Attaching High-Pressure Hose

Instructions on attaching the high-pressure hose to the gun and pump outlet using hand-tightening.

Attaching Spray Tip and Wand

Guidance on attaching the spray tip to the wand and the wand to the spray gun securely.

Connecting Garden Hose

Steps for connecting the garden hose to the inlet adapter and the water supply.

GFCI Power Connection

Procedure for plugging the GFCI into the power receptacle and testing the connection.

Final Assembly Check

Reminder to ensure hands are dry and to release the safety trigger if locked.

Purging Air from the System

Details on purging air by squeezing the trigger until a steady stream of water appears.

Draining Unit for Storage

Instructions for draining the unit after use to prevent damage during storage.

Powering On the Unit

Guide on pushing the ON/OFF button to start the machine for operation.

Operating Instructions

Shutting Down and Cleaning

Step-by-step instructions for turning off the water, releasing pressure, and unplugging the unit.

Depressurizing Warning

Warns that failure to depressurize can lead to personal injury from high-pressure water discharge.

Taking Short Breaks During Operation

Procedure for safely pausing operation, including engaging the safety lock and turning off the unit.

Detergent System Maintenance

Emphasizes proper cleaning to prevent the detergent injection system from clogging.

Chemical Usage Restrictions

Lists chemicals like bleach, solvents, and ammonia that must never be used due to unit damage.

Winterizing and Long-Term Storage

Optimum Winterizing Procedure

Recommends using antifreeze for lubrication, rust protection, and freeze prevention before winter storage.

Draining Gun Assembly

Advises draining any remaining water from the gun assembly by aiming and pulling the trigger.

Antifreeze Usage Warning

Warns that antifreeze can damage paintwork and requires thorough flushing before reuse.

Quick Winterizing Procedure

Alternative steps if optimum procedure isn't possible, including disconnecting, brief run, and proper storage.

Freeze Damage Warning

Warns that freeze damage is not covered by warranty and storage must avoid freezing temperatures.

Cleaning and Maintenance

Cleaning and Lubricating Connections

Recommends cleaning and lubricating pressure washer hose, gun, and spray wand connections regularly.

Nozzle Cleaning Procedure

Explains how to clean clogged nozzles using a needle or thin instrument.

Water Filter Screen Maintenance

Details how to remove, rinse, and replace the water inlet screen to protect the pump.

Technical Specifications

Pressure Washer Specifications

Lists key technical details such as peak pressure, rated pressure, power, flow rate, and motor specifications.

Troubleshooting Common Issues

Motor Not Starting

Diagnoses and solutions for when the motor fails to start, including power and circuit issues.

Low Pressure Issues

Addresses causes and fixes for the device not reaching high pressures, such as hose size or clogged filters.

Fluctuating Output Pressure

Solutions for inconsistent pressure, including checking air intake and cleaning filters.

Foam Blaster Not Working

Troubleshooting steps for when the foam blaster fails, covering detergent levels and tube blockages.

Garden Hose Connection Leaks

Solutions for leaks at the garden hose connection, including loose fittings and washers.

Spray Wand or Nozzle Leaks

Addresses leaks from the spray wand, extension, or nozzle, and attachment issues.

Noisy Pump Issues

Diagnoses for a noisy pump, including sucking air or clogged water filters.

Pump Water Leaks

Information on permissible water leaks from the pump and when to call for service.

Motor Hums But Fails to Run

Troubleshooting for motor hums without running, including voltage and residual pressure checks.

No Water From Nozzle

Solutions for no water output, such as water supply issues or kinks in the hose.

Warranty Information

Registering Your Product

Encourages online registration for easier warranty support and receipt keeping.

Two (2) Year Limited Warranty

Details the guarantee against defects in material and workmanship for two years from purchase.

What is Not Covered?

Lists exclusions from the warranty, such as commercial use, accidental damage, and unauthorized repairs.

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Active SE02 - User Manual

Table of Contents

Questions and Answers

Active SE02 Specifications

Summary

Important Precautions

Safety Alert Symbol Definitions

General Safety Warnings

Injection Hazard Warning

Detergent Usage Caution

Spray Gun Handling

Water Connection Safety

Maintenance and Servicing

Grounding Information

Intended Use and Applications

Extension Cord Guidelines

Safety Features and Electrical Information

Pressure Washer Safety Features

Exploded View and Parts List

Product Parts Identification

Spray Tip Kit Guide

Assembly Instructions

Surface Preparation for Assembly

Water Supply Requirements

Assembly Safety Advice

Attaching High-Pressure Hose

Attaching Spray Tip and Wand

Connecting Garden Hose

GFCI Power Connection

Final Assembly Check

Purging Air from the System

Draining Unit for Storage

Powering On the Unit

Operating Instructions

Shutting Down and Cleaning

Depressurizing Warning

Taking Short Breaks During Operation

Detergent System Maintenance

Chemical Usage Restrictions

Winterizing and Long-Term Storage

Optimum Winterizing Procedure

Draining Gun Assembly

Antifreeze Usage Warning

Quick Winterizing Procedure

Freeze Damage Warning

Cleaning and Maintenance

Cleaning and Lubricating Connections

Nozzle Cleaning Procedure

Water Filter Screen Maintenance

Technical Specifications

Pressure Washer Specifications

Troubleshooting Common Issues

Motor Not Starting

Low Pressure Issues

Fluctuating Output Pressure

Foam Blaster Not Working

Garden Hose Connection Leaks

Spray Wand or Nozzle Leaks

Noisy Pump Issues

Pump Water Leaks

Motor Hums But Fails to Run

No Water From Nozzle

Warranty Information

Registering Your Product

Two (2) Year Limited Warranty

What is Not Covered?

Related product manuals