78
Client Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2 Troubleshooting P. 72
•
There are also FAQs available online at
acuranavi.navigation.com/acura-na
(U.S.)
or
www.acuranavi.ca
(Canada).
• Or, please contact your dealer.
• For traffic-related issues:
2 Traffic P. 73
• For reporting issues with the database or
places/landmarks:
2 Visiting Your Dealer P. 78
•
Visit
https://mapcreator.here.com/
mapcreator
• Or call Acura Client Relations:
2 Acura Client Relations Contact
Information P. 79
Obtaining a Navigation
Update
Acura is continuously updating the
navigation system and new software is
usually made available on an annual basis.
For information on navigation updates for
your vehicle, please visit:
• U.S.: acuranavi.navigation.com/acura-na
• Canada: www.acuranavi.ca.
You can also use this function by
connecting this navigation system to the
internet via Wi-Fi.
2 Automatic Wi-Fi Map Updates P. 41
You can also contact your authorized Acura
dealer for further information regarding the
update program available for your vehicle.
Visiting Your Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult your dealer. Please identify
the specific issue (e.g., error occurs when
you enter a specific address, when driving
on a certain road, or just when it’s cold) so
that the service consultant can refer the
issue to the factory so that a solution can be
found. Be patient; the service consultant
may be unfamiliar with your specific issue.
24 ACURA MDX ELP NAVI-31TYA8200_01.book 78 ページ ２０２３年４月１０日 月曜日 午後５時４７分
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