Chapter 3 Troubleshooting
16
Fluorophos® ALP Test System Model FLM300 Service Manual
Error message Possible cause Suggested action
System Temp. High The interior of the unit is too warm to allow proper
regulation of other device temperatures.
Check all vents for blockage. Make sure hot air from
another source is not exhausting onto the unit. Move to
cooler location.
! LED and/or Cuvette
heater out of range !
The LED, the cuvette heater, or both are out of the
assigned temperature range and taking too long to
correct.
This should self-correct by adjusting the corresponding
heater until the temperature is within proper regulation.
!! Heater out of range
timeout !!
One or more heaters are out of the assigned
temperature range and taking too long to correct.
Turn o instrument and restart after 30 seconds. If
problem continues refer service to qualified technician.
Unacceptable Calib.
Ratio
The dierence between Calibrator A, B and/or C
readings is greater than 20%.
The calibrators may not have been brought to
temperature (38°C), or the calibrators may be bad.
Recalibrate using new calibrators.
Calibration Not
Complete
Calibration was ended without the required
number a valid results.
Repeat calibration
Calibration Required The product selected has not been previously
calibrated or had its calibration reset.
Calibrate
Standards Reversed?
Please Repeat
Calibrator standards have been used in the wrong
order.
Check your standards, correct, and repeat the test.
Error Reading Barcode While reading a barcode with the external reader
there was a problem. Code may not be recognized.
Code exceeds 13 characters.
Is user using an approved reader? Was approved reader
configured with supplied self-scan setup sheet? Is
character length greater than 13 characters? Try
dierent barcode to see if problem repeats.
Cuvette Door Open
OR
Error: Cuvette Door
Open
The cuvette sample door is open when it should be
closed. Door switch not detecting closure.
Close door. If problem continues refer service to
qualified technician.
Diagnostic Failed
OR
Power Up Diag Failed
During the power up sequence a number of system
diagnostics are performed. One or more of these
did not pass.
Turn o instrument and restart after 30 seconds. If
problem continues refer service to qualified technician.
Any of the following
FAILED:
• PSP Test
• I2C Test
• All Heater Test
• Board temp. Test
• 2.5V Ref Test
• KeyPad Test
• BarCode Test
• KP-LED Test
• PIC Alert Test
• Course Adj. Test
• Fine Adj. Test
• LED Test
• Shutter Test
• Fan Sense Test
One or more power up or diagnostic tests failed. Turn o instrument and restart after 30 seconds. If
problem continues refer service to qualified technician.
Calib Cancelled The calibration sequence was cancelled by the user
or a process error.
Check your calibration materials and repeat calibration.
Test Cancelled The current test was cancelled by the user or a
process error.
Was the cuvette door opened during test? Did the user
press STOP? Was another error also reported? Repeat
your test.
No Ratios to Report While in SETUP the user requested a report of the
existing calibration ratios but none are available.
Calibrate
Original Product Names
Restored
The factory default product names have been
restored. All custom entries have been erased.
Re-enter custom names using external barcode scanner.