Advanced Instruments Fluorophos FLM300 - Error Messages

Chapter 3 Troubleshooting
15
Fluorophos® ALP Test System Model FLM300 Service Manual
3.4 Error Messages
The “Table 1: Error message chart” and “Table 2: Troubleshooting table” both provide troubleshooting guidance for error
messages.
NOTE: For instructions on contacting Hot-Line Technical Service, see “Contacting Advanced Instruments”.
Table 1: Error message chart
Error message Possible cause Suggested action
Unknown Error The error handler was sent a request outside the
recognized error table. Possible system corruption
caused by static discharge, RF interference,
electrical noise, software corruption, etc.
Turn o instrument and restart after 30 seconds. If
problem continues refer service to qualified technician.
System Error:
Communications
There was a problem initializing the serial
communications port.
Turn o instrument and restart after 30 seconds. If
problem continues refer service to qualified technician.
System Error: Trap A processor level software error occurred. This may
be proceeded by an auto reboot and then
reported.
Turn o instrument and restart after 30 seconds. If
problem continues refer service to qualified technician.
System Error: NMI A processor level hardware error occurred. This
may be proceeded by an auto reboot and then
reported.
Turn o instrument and restart after 30 seconds. If
problem continues refer service to qualified technician.
Parameter RAM Failed The battery backed RAM memory that holds
system & user settings experienced a memory
checksum test failure. Possible weak battery or
static electric corruption.
Turn o instrument and restart after 30 seconds. If
problem continues refer service to qualified technician.
No Parameters in RAM The battery backed RAM memory that holds
system & user settings is empty. Possible weak
battery or static electric corruption.
This error should result in a reboot. The reboot will
attempt to reset the parameter RAM to default values.
Reset your custom settings including Date & Time. If
problem continues refer service to qualified technician.
Count Error: Parameter
RAM
The allocated size of the battery backed RAM
memory holding system & user settings has
changed unexpectedly since the last boot-up.
Possible weak battery or static electric corruption.
This error should result in a reboot. The reboot will
attempt to reset the parameter RAM to default values.
Reset your custom settings including Date & Time. If
problem continues refer service to qualified technician.
Battery Low Weak battery for the battery backed RAM memory. The battery is not user replaceable. Contact factory
service.
Cuvette Temp. Low The cuvette well temperature is below its set point.
Temp set point was recently raised, unit was
recently turned on or too much cold sample was
introduced.
This should self-correct. The instrument will turn on the
heater until the temperature is within proper regulation.
Cuvette Temp. High The cuvette well temperature is above its set point.
Temp set point was recently lowered, power was
cycled without a cooldown period or too much hot
sample was introduced.
This should self-correct. The instrument will turn o the
heater until the temperature is within proper regulation.
LED Temp. Low The illumination source temperature is below its set
point. Unit was recently turned on.
This should self-correct. The instrument will turn on the
heater until the temperature is within proper regulation.
LED Temp. High The illumination source temperature is above its set
point. Unit was recently power cycled without a
cooldown period.
This should self-correct. The instrument will turn o the
heater until the temperature is within proper regulation.
Incubator Temp. Low The incubator temperature is below its set point.
Temp set point was recently raised or too much
cold sample was introduced.
This should self-correct. The instrument will turn on the
heater until the temperature is within proper regulation.
Incubator Temp. High
OR
Temperature Too High
The incubator temperature is above its set point.
Temp set point was recently lowered, power was
cycled without a cooldown period or too much hot
sample was introduced.
This should self-correct. The instrument will turn o the
heater until the temperature is within proper regulation.