Problem Possible cause Remedy
Steam and condensation settle on
the food and in the cavity of the
oven.
You left the dish in the oven for too
long.
Do not leave the dishes in the oven
for longer than 15 - 20 minutes after
the cooking process ends.
The appliance is activated and does
not heat up. The fan does not oper‐
ate. The display shows "Demo".
The demo mode is activated. Refer to "Daily Use chapter, Basic
Settings.
The descaling procedure is interrup‐
ted before it finishes.
There was a power cut. Repeat the procedure.
The descaling procedure is interrup‐
ted before it finishes.
The function was stopped by the
user.
Repeat the procedure.
There is no water inside the grill- /
roasting pan after the descaling pro‐
cedure.
You did not fill the water drawer to
the maximum level.
Check if the a descaling agent / wa‐
ter is present in the water drawer
body.
Repeat the procedure.
There is dirty water on the bottom of
the cavity after the descaling cycle.
The grill- / roasting pan is on a
wrong shelf position.
Remove the residual water and the
descaling agent from the bottom of
the oven. Put the grill- / roasting pan
on the first shelf position.
The cleaning function is interrupted
before it finishes.
There was a power cut. Repeat the procedure.
The cleaning function is interrupted
before it finishes.
The function was stopped by the
user.
Repeat the procedure.
There is too much water on the bot‐
tom of the cavity after the end of the
cleaning function.
You sprayed too much detergent in
the appliance before the activation
of the cleaning cycle.
Cover all parts of the cavity with a
thin layer of the detergent. Spray the
detergent evenly.
There is no good performance of the
cleaning procedure.
The initial oven cavity temperature
of the steam cleaning function was
too high.
Repeat the cycle. Run the cycle
when the appliance is cold.
There is no good performance of the
cleaning procedure.
You did not remove the side grids
before the start of the cleaning pro‐
cedure. They can transfer heat to
the walls and decrease the perform‐
ance.
Remove the side grids from the ap‐
pliance and repeat the function.
There is no good performance of the
cleaning procedure.
You did not remove the accessories
from the appliance before the start
of the cleaning procedure. They can
compromise the steam cycle and
decrease the performance.
Remove the accessories from the
appliance and repeat the function.
13.2 Service data
If you cannot find a solution to the problem
yourself, contact your dealer or an Authorised
Service Centre.
The necessary data for the service centre is
on the rating plate. The rating plate is on the
front frame of the appliance cavity. Do not
remove the rating plate from the appliance
cavity.
We recommend that you write the data
here:
Model (MOD.) .........................................
Product number (PNC) .........................................
Serial number (S.N.) .........................................
ENGLISH 27