Akeeyo AKY-710S - Troubleshooting Steps

Troubleshooting
trouble Troubleshooting steps
Unable to start 1.Make sure the power cord is connected correctly:
normally 2. Check the battery power and try to charge it with a charger :
1. Check whether the camera lens is clean;
Poor video quality 2. Confirm that the Memory card has enough free space;
3. Adjust video resolution and settings.
1. Check whether the power connection is firm:
Automatic shutdown | 2. Confirm that the power cord is not faulty:
or restart 3. Try to update the firmware;
4. Contact after-sales service.
1. Make sure the Wi-Fi password is correct;
Unable to connect ine -
人 2. Restart the driving recorder and mobile phone:
phone or Wi-Fi :
Mu 3. Update the app version:
connection issues M» Y -
4. Check whether the Wi-Fi of the driving recorder is turned on.
Memory card error
1. Check whether the Memory card is inserted correctly:
2. Make sure the Memory card is not damaged;
3. Try to use a computer to check and repair Memory card errors;
4. If there is no improvement, please replace the Memory card.
Parking monitoring
function cannot
be used
1. Make sure the parking monitoring function is enabled in settings:
2. Make sure the Memory card capacity is sufficient to support
parking monitoring;
3. Check the settings of the parking monitoring mode, such as
sensitivity and recording duration:
4. If the problem persists, please contact after-sales service.
The video is too
dark or too bright
1. Adjust the camera exposure value;
2. Check and clean the camera lens;
3. Adjust the lighting conditions of the recording environment.
Video file lost
1. Check whether the Memory card is damaged:
2. Make sure the storage path of the video file is correct;
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