Alcatel 4020 - 5 Call Transfer; 6 Broker Call; 7 Call Waiting; 8 Call Forward

User Guide for Alcatel Telephone
Premium Phone Features For 4020
5
5. Call Transfer
Transfer call to other extension
 Make a call or receive a call
 Press
Transfer
key
 Dial the other party’s extension no. (Press
Transfer
at anytime)
 Press key or
key to cancel the operation
6. Broker Call
Switch call to other extension in one line
 When you connected one line, press
another Ext. No. directly
Transfer
to hold the line one and dial
 Another line is connected, press
 Two lines can be switched.
Broker
key
7. Call Waiting (camp on busy Ext. No.)
 Dial
□
8 if you want to interrupt the Destination Ext. No. on busy line.
To pick up the line
 Press
Line 1
or
Line 2
to pick the call.
8. Call Forward
(a) Forwarding calls to other extension (All Calls)
Activate:
 Press
FWD
key or Dial
□
*
□
4
 Dial Ext. No. to forward your incoming call to your Destination Ext. No.,
then
Cancel:
 Press
FWD
key or Dial
□
*
□
8 +