57
My tablet can't charge properly
• Make sure that you are using the Alcatel charger that
is included with the tablet.
• If your tablet has a removable battery, make sure
that your battery is inserted properly and clean the
battery contact if it’s dirty. It must be inserted before
plugging in the charger.
• Make sure that your battery is not completely
discharged; if the battery power has been empty for
a long time, it may take around 20 minutes to display
the battery charging indicator on the screen.
• Make sure that charging is carried out under normal
conditions (0°C (32°F) to 40°C (104°F)).
• When abroad, check that the voltage input is
compatible.
My tablet can't connect to a network or "No service"
is displayed
• Try connecting to the network by moving to another
physical location.
• Verify the network coverage with your operator.
• Check with your operator that your SIM card is valid.
• Try connecting at a later time if the network is
overloaded.
To Next Page
Loading...
