Troubleshooting Guide
SITUATION POSSIBLE CAUSE SOLUTIONS
Battery light flashes. After 15
minutes, pump stops, displays
flash, & alarm beeps.
Battery charge is below
performance level.
Plug cord into AC outlet
for 10 hr for full recharge.
OCC/EMP alarm activates.
Pump stops, alarm sounds,
displays flash.
Container is empty. Replace or refill.
Occlusion is restricting flow.
Find point of occlusion: kinked
tubing or closed roller clamp in pump
set; feeding tube; container.
Drip chamber not properly
placed in drip chamber bracket;
drops not being sensed.
Place drip chamber properly in the
drip chamber bracket.
Pump is on standby (STOP)
more than 2½ minutes.
Press RUN/STOP or OFF.
Alarm sounds when
attempting rate change.
Pump does not stop.
UP, DOWN, or CLEAR will
only work when pump has
been stopped.
Press RUN/STOP once. Change rate.
Press RUN/STOP again to restart
DOSE COMP alarm sounds.
Displays flash.
Pump has delivered set dose.
Increase dose limit. Press RUN/
STOP. Pump will run until dose is
complete again.
If feeding has been completed,
press OFF. If feeding incomplete, set
the dose limit to zero.
FLO FAST alarm sounds.
Displays flash.
Pump set is dislodged.
Tubing off of rotor.
Stop excess flow. Check set
placement on rotor. Restart pump.
Drop sensor blocked due to
formula on drip chamber walls.
Clear drip chamber or replace
pump set.
Drop sensor blocked due
to overfilled drip chamber.
Invert and reinstall drip chamber.