25
AFTER SALES SUPPORT
1300 886 649
info@tempo.org
AUS
MODEL: STR-TLW70 PRODUCT CODE: 700586 04/2020
FAQs and Troubleshooting (Cont.)
NOTE: Press the Start/Pause button once to release the emergency stop and cancel
the error message; press it again to restart the operation.
Error messages
When the following problems occur, the microcomputer inside the washer will detect
the abnormal condition. An electronic buzzer will sound for approximately 10 seconds,
an error message will flash as shown below and the washer will stop operating.
Type of problem Error message Where to check
Water does not
flow into the
wash/spin tub.
• Turn on the water supply tap.
• Check whether the water supply has been
cut off.
• Check whether the metal filter of the water
inlet is clogged.
• Make sure your water pressure is appropriate
and no water has frozen in the hoses.
Water does not
drain out.
• Check and ensure the drain hose is properly
connected and installed at a 1m maximum
height.
• Check the drain hose for kinks or
obstructions.
• Check whether the drain hose is clogged.
• Check and ensure that the filter (at the drain
pump) is clean and nothing is obstructing the
flow of water.
The washer does
not spin.
• Check whether your washing is piled at one
side of the tub. If so, redistribute the load
evenly inside the tub.
• Check and make sure the washer is installed
on an even, level surface.
• Close the washer lid.
The washer does
not wash.
• Check whether the child lock is set.
• Close the washer lid.
Other problems.
• Press the Power On/Off button to turn
off the power, then contact our after sales
support centre to arrange a service.
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