Warranty conditions
Dear Customer,
The ALDI warranty offers you extensive benefits compared to the statutory
obligation arising from a warranty:
Warranty period: 3 years from date of purchase.
6 months for wear parts and consumables under normal
and proper conditions of use (e.g. rechargeable batteries).
Costs: Free repair/exchange or refund.
No transport costs.
Hotline: Free hotline
ADVICE: Please contact our service hotline by phone, e-mail or fax
before sending in the device. This allows us to provide
support in the event of possible operator errors.
In order to make a claim under the warranty, please send us:
• together with the faulty item the original receipt and the warranty
card properly completed.
• the faulty product with all components included in the packaging.
The warranty does not cover damage caused by:
• Accident or unanticipated events (e.g. lightning, water, fire).
• Improper use or transport.
• Disregard of the safety and maintenance instructions.
• Other improper treatment or modification.
After the expiry of the warranty period, you still have the possibility to have
your product repaired at your own expense. If the repair or the estimate of
costs is not free of charge you will be informed accordingly in advance.
This warranty does not limit the statutory obligation of the seller arising from a
warranty. In the event that a product is received for repair, neither the service
company nor the seller will assume any liability for data or settings possibly
stored on the product by the customer.
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