AlgoForce E1500
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Warranty Information
If you buy AlgoForce E1500 from a dealer, please contact the dealer for any warranty information
and issues. If you purchase AlgoForce E1500 from AlgoForce's Amazon store, from AlgoForce's
website (https://algoforce.com.au), or directly from AlgoForce Pty Ltd, please refer to the following
paragraphs on this page regarding warranty information.
The control box, stem, and arm cuff of the AlgoForce E1500 are covered by a 2-year warranty for any
manufacturing issues. The warranty starts from the date of purchase and can be transferred. It does
not cover damage resulting from an over or reverse voltage supply, misuse, abuse, modification,
alteration, water damage, accidents, or neglect. Tampering with the control box will void the
warranty. If a coil is included with the product, it will be under warranty from the coil manufacturer
and not from AlgoForce Pty Ltd.
If you need repairs or warranty service for your AlgoForce E1500 (excluding the coil), please follow
the steps listed to ensure prompt and efficient service.
1. Send an email to admin@algoforce.com.au with the following required information. You will
receive a response with a repair or warranty service number (RWSN).
First Name: ________________________ Last Name: ________________________
Serial Number: _____________________
Detailed Description of the Problem: ______________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
Return Shipping Address: _______________________________________________
____________________________________________________________________
Billing Address (if not the same as the return shipping address):
____________________________________________________________________
____________________________________________________________________
How do you wish the item returned after repair or warranty service (please select one):
[ ] AusPost Standard [ ] AusPost Express
2. Send the control box, accompanied by a brief note with the RWSN, to:
PO BOX SUITE 393, GLENSIDE SA AUSTRALIA 5065
3. Once received, AlgoForce Pty Ltd will diagnose the issue and send you an email with a quote,
which may include the cost of return postage if either AusPost Standard or AusPost Express
was chosen in step 1. If the item is not covered under warranty, the quote may include the
cost of repairs. AlgoForce Pty Ltd will return the repaired item after payment of any amount
specified in the quote.
Note:
The detector owner is responsible for transportation costs to and from AlgoForce Pty Ltd.
Repairs come with a 90-day warranty.
Please be aware that user-stored data in the detector may be lost during the repair process.
Goods presented for repair may be replaced by refurbished goods of the same type rather
than being repaired. Refurbished parts may be used to repair goods.
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