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Updating the firmware
For best performance, update your headset and USB wireless dongle firmware to
the latest version.
Updating the headset firmware manually
1. Go to http://www.dell.com/support and search for AW720H.
2. From the Drivers & Downloads tab, download AW720H Headset FW
update tool.
3. Connect your headset to your computer through the USB cable.
4. Open the downloaded AW720H Headset FW update tool file.
5. Click on the Update button. Once the firmware update is complete, the
“Update Complete! OK” message is displayed.
6. Close the window.
CAUTION: Disconnecting the USB cable from the computer, closing the
AWCC software, or shut down of computer during firmware update may
damage the headset.
Updating the USB wireless dongle firmware manually
1. Go to http://www.dell.com/support and search for AW720H.
2. From the Drivers & Downloads tab, download AW720H Dongle FW
update tool.
3. Connect your dongle to your computer through.
4. Open the downloaded AW720H Dongle FW update tool file.
5. Click on the Update Dongle button. Once the firmware update is complete,
the “Update Complete! OK” message is displayed. Close the window.
CAUTION: Disconnecting the USB wireless dongle, closing the AWCC
software, or shut down of computer during firmware update may damage the
USB wireless dongle.
NOTE: Make sure to update both Headset and Dongle Firmware.
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