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Alienware AW988 User Manual

Alienware AW988
24 pages
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Regulatory Model: AW988
Alienware Wireless Gaming Headset
AW988
User’s Guide

Other manuals for Alienware AW988

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Alienware AW988 Specifications

General IconGeneral
Battery capacity1200 mAh
Rechargeable batteryYes
Continuous audio playback time14 h
Quantity per pallet144 pc(s)
Quantity per master (outer) case3 pc(s)
Package depth230 mm
Package width110 mm
Package height245 mm
Package weight1134 g
Cable colorBlack
Headset typeBinaural
Product typeHeadset
Wearing styleHead-band
Volume controlRotary
Backlight colorMulticolor
Recommended usageGaming
BluetoothNo
USB connectorMicro-USB
Frequency band2.4 GHz
Connectivity technologyWired & Wireless
Quantity1
Cables includedAudio (3.5mm), Micro-USB
Wireless receiver interfaceUSB
Impedance16 Ω
Ear couplingCircumaural
Headphone frequency20 - 20000 Hz
Headphone sensitivity107 dB
Microphone typeBoom
Microphone frequency50 - 20000 Hz
Microphone direction typeUnidirectional
USB port typeMicro-USB B
Base station weight- g
Base station dimensions (W x D x H)- mm
Weight and Dimensions IconWeight and Dimensions
Depth93.12 mm
Width189.83 mm
Height192.76 mm
Weight380 g

Summary

Notes, cautions, and warnings

What's in the box

About the headset

Setting up your headset on your computer

System requirements

Lists hardware and software requirements for headset setup.

Connecting via USB wireless dongle

Instructions for connecting the headset via the wireless dongle.

Configuring headset in Windows

Steps to set the headset as default audio device in Windows.

Connecting via 3.5 mm audio cable

Alienware Headset Center

Installing the Alienware Headset Center

Guide to installing the AWCC or AWHC software.

Installing AWHC using wireless dongle

Steps to install AWHC using the provided wireless dongle.

Installing AWHC from Dell Support website

Charging the headset

Battery life

Details on how long the headset battery lasts.

Auto power off feature

Explanation of the automatic power-off feature and its settings.

Using the headset

Adjusting the headset fit and mic

Instructions on adjusting headband and microphone for optimal fit and use.

Turning headset on and off

Adjusting the master volume

Muting and unmuting the microphone

Switching audio presets

Adjusting the chat balance

Storing the USB wireless dongle

Replacing earcup cushions

Troubleshooting

Headset has no sound

Solutions for when the headset is not producing sound.

Microphone not heard by others

Solutions for when the microphone is not working for others.

Abnormal sound output

Solutions for distorted or unusual audio output.

Unbalanced audio levels

Solutions for uneven audio levels between left and right channels.

Headset lights not functioning

Troubleshooting steps if headset lights are not working.

Control Center not recognizing headset

Solutions when the software cannot detect the headset.

Short wireless range

Tips to improve wireless range and connection stability.

Excessive microphone background noise

Solutions for excessive background noise picked up by the microphone.

Unresponsive controls

Troubleshooting steps for unresponsive volume, balance, or audio buttons.

Mic mute issues with audio cable

Solutions for microphone mute problems when using the audio cable.

Specifications

General specifications

General information including model number and OS compatibility.

Physical characteristics

Details on weight, dimensions, and cleaning.

Environmental specifications

Operating and storage temperature and humidity ranges.

Warranty information

Limited warranty and return policies

Overview of the headset's limited hardware warranty and return policies.

Warranty for U.S. customers

Specific warranty terms for customers in the U.S.

Warranty for EMEA customers

Warranty terms for customers in EMEA regions.

Warranty for non-U.S. customers

General warranty terms for customers outside the U.S.

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