25
Problems Possible solutions
Check the recording tab in Sounds settings, and
ensure that the default device is set to AW720H
Chat.
Ensure that the headset is within range (10 m) of the
wireless dongle.
If the headset is connected using the inline audio
cable, ensure that the plug closer to the inline
microphone is inserted to the headset port, and the
other end to your device.
Abnormal
sounds coming
out of the
headset
Check if something is obstructing the headset.
Adjust the volume level up and down, and check if
the abnormal sound changes.
Ensure that the headset is within range (10 m) of the
wireless dongle.
If the headset is connected using the inline audio
cable, ensure that the inline audio plug is fully
inserted into the audio port of your device.
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