27
Problem Possible solutions
Microphone
mute is not
working when
connected with
inline audio
cable
Ensure that audio plugs on both ends are inserted
properly into the headset and audio device ports.
Ensure that the red portion of the microphone mute
button is covered.
Alienware
command center
does not
recognize the
headset
Ensure that the headset is powered on and
connected to the computer via the wireless dongle.
Reconnect the wireless dongle or restart Alienware
Command Center.
To Next Page
Loading...
