CHAPTER 5: TROUBLESHOOTING
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Software Problems
A program stops responding or crashes repeatedly
End the program:
Press <Ctrl><Shift><Esc> simultaneously. 1.
Click the 2. Applications tab and select the program that is no longer responding.
Click 3. End Task.
Check the software documentation.
If necessary, uninstall and then reinstall the program.
A program is designed for an earlier version of Microsoft Windows
Run the Program Compatibility Wizard:
e Program Compatibility Wizard congures a program so that it runs in an environment
similar to an earlier version of Microsoft Windows operating system environments.
Click 1. Start → Control Panel→ Programs→ Programs and Features→ Use an older
program with this version of Windows.
In the welcome screen, click 2. Next.
Follow the instructions on the screen.3.
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