AliveCor Kardia - User Manual

Questions and Answers

C
Christina LongAug 16, 2025
How to reduce noise in AliveCor Kardia EKG recording?
- P
  Patrick RhodesAug 16, 2025
  To improve the EKG recording quality on your AliveCor Medical Equipment, ensure the Enhanced Filter is on, clean the Kardia Mobile electrodes with an alcohol-based sanitizer, and use a water-based lotion if your hands are very dry. When recording from your hands, relax your arms and hands to reduce muscle noise by resting your forearms and hands on a flat surface, and avoid squeezing Kardia Mobile. Also, make sure your smartphone or tablet is not charging or syncing and that you are not using headphones during the recording. Ensure both the device and user remain still, and verify that the Mains Filter is set correctly for your location in the Kardia phone app settings.
T
Troy NavarroAug 19, 2025
How to reset AliveCor Kardia Medical Equipment password?
- V
  Victoria WolfeAug 19, 2025
  To reset your password for AliveCor Medical Equipment, go to www.alivecor.com and click "Sign In" at the bottom of the screen. Click the "Forgot your password?" link below the Password field, enter your email address, and click Submit. Follow the reset instructions in the email. Note that the reset link in the email is only active for a short while.
T
troyrobbinsAug 22, 2025
Why EKG was lost when I was recording it on AliveCor Kardia?
- K
  Kimberly NguyenAug 22, 2025
  If you rotate your phone while recording an EKG with AliveCor Medical Equipment so that the screen flips from portrait to landscape mode, the recording will automatically stop and not be saved. Avoid rotating your phone during recording to maintain recording quality.
S
shawadrienneAug 25, 2025
Why does my personal information disappear when creating an AliveCor Kardia account?
- J
  Jacqueline FarrellAug 26, 2025
  If you navigate backwards when creating your account on AliveCor Medical Equipment, the personal information you entered on the previous page is deleted and will have to be re-entered.
L
leslie02Aug 27, 2025
Why do I see large spikes at the start of my AliveCor Kardia Medical Equipment recording?
- J
  Jon RodriguezAug 28, 2025
  This issue with AliveCor Medical Equipment is rare, large amounts of noise/artifact can be seen for the first few milliseconds of a recording when the Enhanced Filter is looking for your heartbeat. It lasts until your first heartbeat is seen in the app and doesn’t affect the rest of your recording.
P
Pamela SchaeferAug 30, 2025
Why is the real-time display of my AliveCor Medical Equipment EKG recording lagging?
- L
  Lauren SolisAug 31, 2025
  If you are using an iPhone 4 with AliveCor Medical Equipment and syncing a large amount of recordings from the server, the real-time display of your EKG may be slow. This issue has been reported for iPhone 4 and occurs after an update or new install of the application. This does not impact the EKG recording itself. Waiting for sync to complete (can take up to 30 minutes) after re-installing the application will prevent this error from occurring.
C
Carol HowardSep 3, 2025
Why does the AliveCor Medical Equipment PDF Report look different on the Web and in my App?
- V
  Valerie SchneiderSep 3, 2025
  There is a 2.5 millisecond difference in where the PDF starts for the Web Application and the Mobile Application of AliveCor Medical Equipment. There is no difference in the recording and it will not impact how your EKG is interpreted.
T
Tiffany HicksSep 6, 2025
Why do the EKG rhythms appear upside down on my AliveCor Kardia Medical Equipment?
- R
  Robert MedinaSep 6, 2025
  In the future, when using AliveCor Medical Equipment, make sure that the left hand contacts the electrode closer to the top of the smartphone or tablet, and the right hand contacts the electrode closer to the bottom of the smartphone or tablet. To invert a recording on your smartphone or tablet, see ?Invert the EKG recording? under ?Recording Adjustments?.
G
George DeckerSep 9, 2025
Why is the HUD symbol covered up when I rotate my phone using AliveCor Kardia?
- D
  Darius PerezSep 9, 2025
  The heads up display (HUD) symbol on AliveCor Medical Equipment can sometimes be partially obstructed when you rotate your phone while it’s busy. This isn’t a concern; the HUD symbol is just letting you know that the app is working and doesn’t impact your recording or information.
J
Jeffrey MitchellSep 12, 2025
Why can't I see my age in the AliveCor Kardia Medical Equipment PDF report?
- B
  Bruce GonzalezSep 12, 2025
  If your first and last names are longer than 35 characters combined, your age may be covered due to size restrictions in the AliveCor Medical Equipment PDF report. Please consider using initials for your first or last name to ensure your age is visible.

Summary

PRODUCT DESCRIPTION

Indications for Use (U.S.)

CAUTIONS

General Cautions

Lists general precautions to be taken when using the Kardia devices.

Kardia Band System Cautions

Specific precautions for the Kardia Band System.

Kardia Mobile Cautions

Specific precautions for the Kardia Mobile device.

SET UP KARDIA MOBILE OR KARDIA BAND SYSTEM AND TAKE THE FIRST EKG RECORDING

Device Compatibility and Selection

Guides on choosing compatible smartphones, smartwatches, or tablets for Kardia.

Download and Install Kardia Phone App

Add Kardia Watch App to Apple Watch

Set up an AliveCor Account

Guides on creating an AliveCor account for accessing recordings and services.

RECORD EKG RHYTHMS

Taking an EKG with Kardia Mobile

Detailed instructions for performing an EKG recording using Kardia Mobile.

Taking an EKG with Kardia Band System

Detailed instructions for performing an EKG recording using the Kardia Band System.

ONCE THE RECORDING IS FINISHED

Kardia Phone App Post-Recording Actions

Kardia Watch App Post-Recording Actions

SETTINGS AND ADJUSTMENTS (KARDIA PHONE APP ONLY)

Recording Adjustments (Filter and Invert)

EMAIL, PRINT, OR DELETE RECORDINGS

Emailing and Printing from Kardia App

Guides on how to email or print EKG recordings from the Kardia phone app.

Printing from the AliveCor Website

JOURNAL (KARDIA PHONE APP ONLY)

Accessing and Viewing the Journal

SEARCH OR FILTER RECORDINGS (KARDIA PHONE APP ONLY)

Filtering EKG Recordings

Searching EKG Recordings

VIEW AN EKG RECORDING ON THE ALIVECOR WEBSITE

Viewing EKGs on the AliveCor Website

Steps to sign in and view EKG recordings stored on the AliveCor server.

CLINICIAN REVIEW (KARDIA PHONE APP ONLY)

Requesting a Clinician Review

How to request professional clinical interpretation and analysis of your EKG recordings.

Viewing EKG Analysis Reports

DETECTORS (ATRIAL FIBRILLATION, NORMAL, UNREADABLE)

Detector Overview and Requirements

Information on detector usage requirements and general detector functions.

Atrial Fibrillation Detector Details

Explanation of the Atrial Fibrillation detector's function and limitations.

Normal Detector Details

Explanation of the Normal detector and what constitutes a 'normal' EKG.

Unreadable Detector Details

Explanation of the Unreadable detector and reasons for unreadable recordings.

MEDICATIONS (KARDIA PHONE APP - IOS ONLY)

Tracking Medications in Kardia App

INSIGHTS (KARDIA PHONE APP ONLY)

BLOOD PRESSURE

iOS Blood Pressure Pairing and Upload

Guides for pairing and uploading blood pressure readings from Omron monitors on iOS.

Android Blood Pressure Integration

WEIGHT

ACCESSING HELP

Help Resources via Kardia Mobile

Help Resources via Kardia Watch App

EDITING USER PROFILE (KARDIA PHONE APP ONLY)

Editing User Profile Details

Steps to access and modify user profile details within the Kardia phone application.

TROUBLESHOOTING

Kardia Mobile Not Working & Battery Replacement

Troubleshoots issues when Kardia Mobile isn't working and how to change its battery.

Kardia Band Not Working & Battery Replacement

Troubleshoots issues when Kardia Band isn't working and how to change its battery.

EKG Recording Quality Issues

Addresses artifact, noise, upside-down rhythms, and password reset problems.

Display, Data Entry, and Report Issues

Other Device and App Issues

KARDIA SPECIFICATIONS

Performance and Circuitry Specifications

ELECTRICAL SAFETY

Kardia Mobile: Emissions and Immunity

Kardia Mobile: RF Separation Distances

Kardia Band: Emissions and Immunity

Kardia Band: RF Separation Distances

AliveCor Kardia Specifications

General

Category	Medical Equipment
Connectivity	Bluetooth
Compatibility	iOS and Android devices
ECG Leads	Single-lead
ECG Recording	30 seconds
FDA Cleared	Yes
Device Type	ECG Monitor
Power Source	Coin cell battery
Detection Capabilities	Atrial Fibrillation, Bradycardia, Tachycardia, Normal Sinus Rhythm
Battery	CR2016 coin cell battery

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