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ALLIANCE
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FWN311SP301NW22
ALLIANCE FWN311SP301NW22 User Manual
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T
r
oubleshooting
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.alliancelaundry
.com
Part No. 201143R6
October 2015
W001C
Home Automatic
W
ashers
Refer to Page
6 for Model Numbers
2
Table of Contents
Default Chapter
3
Table of Contents
3
Section 1 - Safety Information
5
Locating an Authorized Servicer
7
Section 2 - Introduction
8
Model Identification
8
How Your Washer Works
13
Customer Service
15
Nameplate Location
15
Section 3 - General Troubleshooting
16
Clicking Noise During Operation on NEWLY Installed Units
16
Motor Hums
17
No Hot Water
18
No Cold Water
19
No Warm Water
20
Water Fill Does Not Stop at Proper Level
21
Timer Does Not Advance (Timer Models Only)
22
Motor Does Not Run
23
No Agitation
24
Constant Agitation
25
Washer Overheats, Cycles on Motor Thermal Protector, Switch Actuator Kicks in and out
26
Slow Spin
27
No Spin
28
General Troubleshooting
28
Constant Spin
29
Washer Stops in Cycle; Quits after a Couple Loads; Is Intermittent
30
Washer Is Locked up or Binding
31
Outer Tub Does Not Empty
32
Excessive Vibration
33
Water Leaking from Outer Tub
34
Section 4 - Control Troubleshooting Model AWNA62SN301AW01
35
Error Mode
35
Washer will Not Fill (Pressure Switch Diagnostic)
36
Washer will Not Fill (Mixing Valve Diagnostic)
38
Washer over Fills (Pressure Switch Open)
40
No Agitation - Low and High Speed
42
Washer will Not Spin - Low Speed
44
Washer will Not Spin - High Speed
46
Section 5 - Adjustments
48
Leveling Legs
48
Pressure Switch
50
Belt (Agitate and Spin)
50
Section 6 - Test Procedures
51
Motor Test Procedure
51
Mixing Valve Solenoid Test Procedure
53
Temperature Switch Test Procedure
54
Section 7 - Cycle Sequence Charts
55
Timer No. 37004 Cycle Sequence
56
Timer No. 37004 Cycle Sequence
57
Timer No. 37922 Cycle Sequence
58
Timer No. 37922 Cycle Sequence
59
Timer No. 37925 Cycle Sequence
60
Timer No. 37927 Cycle Sequence
61
Timer No. 37928, 37929, 37930 and 200885 Cycle Sequence
62
Timer No. 37995 Cycle Sequence
63
Timer No. 38881 Cycle Sequence
64
Timer No. 38881 Cycle Sequence
65
Timer No. 39445 and 201013 Cycle Sequence
66
Timer No. 200604 Cycle Sequence
67
Timer No. 200927 Cycle Sequence
68
Cycle Sequence for Model AWNA62SN301AW01 - Regular Cycle
71
Cycle Sequence for Model AWNA62SN301AW01 - High Efficiency Cycle
72
Cycle Sequence for Model AWNA62SN301AW01 - Rinse & SPIN and Spin Only Cycles
73
4
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ALLIANCE FWN311SP301NW22 Specifications
General
Brand
ALLIANCE
Model
FWN311SP301NW22
Category
Washer
Color
White
Delay Start
Yes
Child Lock
Yes
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