Allworx Server - Placing Internal Calls; Place Internal Calls When Leaving a Voicemail

Allworx Server User Guide Version 7.6
Page 10 1-866-ALLWORX * 585-421-3850
wwww.allworx.com
Revised: 11/25/13
1.2.6 Placing Internal Calls
At the main Audio Message Center menu, users can call any internal extension by
dialing * plus the extension.
For Example: Mary calls her voicemail from home. She listens to three new messages
and decides she needs to call John. Mary enters *101 and the system immediately
transfers her to John.
1.3 Place Internal Calls when Leaving a
Voicemail
If the system directs a call to an internal extension to Allworx voicemail, users can dial
another internal extension. To dial the new extension, press * on the numeric keypad
plus the extension or dial “0”
1
(without the *) for the operator. When dialing the new
extension while playing the outgoing message, the system places the call immediately.
When dialing the new extension during or after leaving a message, the system delivers
the message, and then transfers the caller to the dialed extension.
Example: Mary calls John’s extension, but John is not at his desk so his voicemail
answers. Mary decides she would rather talk to Jim instead of leaving John a voicemail.
She dials *102 and immediately transfers to Jim’s extension.
1
Digits may vary per system. Please check phone functions tab of the My Allworx Manager page
or consult with the Allworx Server Administrator.
Note:
The Audio Message Center prompts do not mention this option.