Allworx Server - My Presence; Changing Presence; Configuring Announce Only Call Handling

Allworx Server User Guide Version 7.6
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Revised: 11/25/13
2.5 My Presence
The Presence setting controls the routing of incoming calls to your extension and
displays your presence status to other users in My Allworx Manager. The system
automatically routes calls to your extension based on your Presence status and
configured Call Routes.
2.5.1 Changing Presence
1. Log in to My Allworx Manager.
2. Click the My Presence tab.
3. Choose the appropriate presence and then click the Change Presence button.
2.5.2 Configuring Announce Only Call Handling
1. Record a greeting for the Presence to use for Announce Only. See “To manage
the greetings:” on page 7 for more information.
2. Log in to My Allworx Manager. See “To access features and configuration
settings:” on page 12 for more information.
3. Choose the My Presence tab.
4. Check the box or boxes for the presence(s) for which you do not want to record
messages. The checked boxes enable the presences for already recorded
greetings.
Note:
On the My Presence tab, users can also set up any presence-specific voicemail inbox to
prevent callers from leaving messages. See “Example: Mary calls John’s extension, but
John is not at his desk so his voicemail answers. Mary decides she would rather talk to
Jim instead of leaving John a voicemail. She dials *102 and immediately transfers to
Jim’s extension.” on page 10 for more information.