Allworx Server - Announce Only Call Handling

Allworx Server User Guide Version 7.6
Page 8 1-866-ALLWORX * 585-421-3850
wwww.allworx.com
Revised: 11/25/13
voicemail greeting to say: “Hi this is Mary. I am traveling today. If you need to
speak to someone immediately, please dial *100 now to reach Jack (or 0
†
for the
operator), otherwise leave a message at the beep.” Pause for 3 seconds, and end
the greeting.
To change the Audio Message Center PIN:
1. Log in to the Audio Message Center main menu and press 5 on the numeric
keypad.
2. Follow the prompts to enter and confirm a new PIN. Verify the PIN is at least 5
digits long.
1.2.4 Announce Only Call Handling
Users can configure their voicemail to prevent callers from leaving messages. The option
is separate for each presence setting. Users can setup Announce Only Call Handling
either in the Audio Message Center.
To configure Announce Only Call Handling:
1. Record a greeting for the Presence to use for Announce Only. See “To manage
the greetings:” on page 7 for more information.
2. Log in to the Allworx Audio Message Center.
3. Press 4: To change your Message Center system settings.
4. Press 3: To manage your greetings.
Key Option
1 To save your {Presence} greeting
2 To review your greeting
3 To change your greeting
# To quit without saving your greeting
* Listen to these choices again
Note:
Users have both a PIN and a password. The PIN is for Hot Desk logins, logging into the
Message Center, and logging into ACD Queues. The password is for logging into My
Allworx Manager, the Allworx Call Assistant, Allworx Interact and the Allworx Admin
page.