physical damage will not occur on any machine because the
keyboard interface is an open-collector type.
What is TurboTransfer Software?
It is an extension that is available for Macs only (loaded into
the Mac system), that speeds up the transfer speed by a factor
of six. For more details, please see the TurboTransfer section.
Is there a Y cable for PCs?
Yes. Please refer to page 12 for more information.
How do I order an AlphaSmart or other products?
AlphaSmarts may be ordered from one of our distributors or
through your local representative. See our web page at
http://www.alphasmart.com for a list of local distributors
and representatives and 1-800 catalog phone numbers.
You may also order directly from us. IPD accepts school
purchase orders by fax or mail. You may also order by tele-
phone or online at http://www.alphasmart.com using
VISA/MasterCard, or by sending a personal check. The prod-
uct will usually be delivered within four weeks after we have
received your order. Our address is:
Intelligent Peripheral Devices, Inc.
20380 Town Center Lane, #270
Cupertino, CA 95014
Phone: (888) 274-0680 (inside U.S.)
(408) 252-9400 (international)
Fax: (408) 252-9409
E-mail: info@alphasmart.com
http://www.alphasmart.com
■ RETURN PROCEDURES & RESTRICTIONS
AND MONEY BACK GUARANTEE
When you have a problem with your AlphaSmart, first read
the Troubleshooting and Frequently Asked Questions sections
in this manual. If this doesn’t solve your problems, then:
1. Call the business which sold you the AlphaSmart, e-mail
IPD at support@alphasmart.com, or call AlphaSmart Ser-
vice toll-free at (888) 274-2720. 80 percent of all problems
can be solved by e-mail or over the phone.
AlphaSmart 2000
61
transfer speed by a factor of six. Please see the “TurboTransfer
Software” section for more details.
If my AlphaSmart does not work properly, what should I do?
See the “Return Procedures” section for details.
If I accidentally erased or cleared my file, can I recover it?
Yes! Press Option-x-R. For details, please see the “Data
Recovery” section.
Is there a way for me to send text from my computer back down
to the AlphaSmart?
Yes, this is the function of the AlphaSmart Get Utility soft-
ware. It is available for both Mac and Windows machines. It
is not available for DOS.
Can I have my questions answered by e-mail?
Yes! Actually, e-mail is the fastest and most reliable way to
get questions answered. Simply send your questions to
support@alphasmart.com. You may also be interested in
browsing our home page, http://www.alphasmart.com,
where we have a complete service manual and technical
guide published, as well as the current price sheet and
troubleshooting tips.
Does the AlphaSmart 2000 (and the AlphaSmart) work with the
Apple IIGS?
Yes.
When the AlphaSmart is connected to the computer, how can I
change files without having to disconnect the cable?
For the Mac, press Option-x-F1 to go to file 1, Option-x-F2
to got to file 2, and so on. For the PC, press just
x-F1 to go
to file 1,
x-F2 to got to file 2, and so on.
Is it OK to connect/disconnect the keyboard cable when the
computer is ON?
Macintosh: Yes—we have specifically tested this. For details,
please see the section “Concerns About ADB Live Connect/
Disconnect”.
PC: Yes—most PCs allow connecting/disconnecting the key-
board while the computer is on. Some PCs, however, have a
security feature where they detect a keyboard being swapped
and then lock up, preventing any unauthorized access. To
regain use of this type of PC, it must be rebooted. However,
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AlphaSmart 2000
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