TROUBLESHOOTING
Ve ct or F ®  Se ries      ▪    S ervice   Man ual     ▪     MN -4 6 895     ▪    R ev  1     ▪    7/ 20
77
The Screen will not Turn On
Before you start ▪ Move the main disconnect switch to the OFF position, then move the main 
disconnect switch to the ON position. If the striped screen displays, but the oven 
will not turn on when the ON/OFF button is pressed, follow the troubleshooting 
procedure below.
WARNING: Electric shock and arc flash hazard.
Use caution when measuring line voltage.
Wear Personal Protective Equipment (PPE). 
  NOTICE  
Do not operate the oven in a cooking mode for an extended 
period of time with the service panels removed. Damage to the 
electronics may occur without adequate cooling airflow.
An auxiliary fan must be used if the oven will be operated in a 
cooking mode for an extended period of time with the service 
panels removed.
Did the green LED 
illuminate when the ON/
OFF button was pressed?
No
a. Measure the DC 
voltage at the power 
supply.
b. Was 12 VDC 
measured?
No
Replace the power supply.
Yes
Yes
Inspect the ON/OFF 
wire harness. Repair or 
replace as required. If 
the harness has no 
damage, replace the 
ON/OFF board.
With the green LED 
illuminated, measure the 
AC voltage across pin 3 of 
the P1 connector on the 
ON/OFF board and DC 
ground. Does the voltage 
measure 3–5 VAC?
No
Replace the ON/OFF 
board.
Yes
Replace the user interface 
board (IB).