American Range ARR-304DF - Troubleshoot

13592 Desmond St., Pacoima, CA 91331 818.897.0808 tel 888.753.9898 toll free www.americanrange.com
25
Medallion Dual Fuel Ranges
Use & Care Manual
MEDALLION DUAL FUEL RANGES
PROBLEM POSSIBLE CAUSE WHAT TO DO
Nothing works.
• Range not connected to electrical power. • Have electrician connect range to properly
• wire electrical connection.
• Power to range is off. • Turn power on at the junction box.
• Check for tripped circuit breaker or blown fuse.
• Control panel locked. • Press and hold LOCK key for six seconds
• to reactivate control panel.
• Power outage. • Contact power company.
Oven will not heat.
• No electrical power to the range
• Gas service is turned off
• Gas supply has been interrupted
• Look for red glow of hot surface igniter
• Oven setting not correct.
• Press BAKE and program a new temperature using
• TEMP UP or TEMP DOWN.
Time on display
not correct.
• Time of day not set. • Set time.
• Power failure or power was turned off. • Reset time.
Time ashes on display.
• Power failure or power was turned off. • Reset time.
Oven does not
self-clean.
• Door not shut correctly. • Check for obstructions.
Oven light does not
work
• Light switch is in the off position
• Light is burned out
• Try switching the light on
• Locate and test a new replacement light, unscrew glass
lens, remove bad light, replace
Broiler will not light
• No electrical power to the range
• Gas service is turned off
• Look for red glow of hot surface igniter
• Check circuit breakers in house
• Try to light a surface burner
• If no glow, call for service
Burner lights, but
clicking won’t stop
• Mis-wired high voltage connections • See that the burners are correctly matched to the high
voltage connections
Convection fan does
not turn
• Switch the fan on
• Unit in Broil mode
• Bad fan
• Use the control panel switch
• Turn thermostat to Bake temperatures
• Call for service
Igniters keep clicking
• Reverse polarity of the electrical
supply line
• Poor electrical ground
• Check the polarity with hand held tester
• Be sure range power cord has three prongs and plugs
directly(noadapter)intothepowerreceptacle
Condensation on the
oven window
• Cold appliance • During cold weather, it is normal for some
• condensation to appear of the window, it will
• disappear in about ten minutes.
Foods over-cook
• Incorrect temperature or cooking time
• Defective thermostat
• Reduce cooking time or temperature
• Watch that thermostat indicator light cycles on and
offeveryveortenminutesattemperature
TROUBLESHOOTING GUIDE