Amiro U1 - Product Troubleshooting

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Product troubleshooting
FAQ
Possible causes
Solutions
FAQ
Possible causes
Solutions
Unable to start
the device
Battery depleted
Use the device after it has been
charged
Device suddenly
malfunctions
Smart recognition light
flashing red
High temperature, lifespan of
energy box expired, unstable
connection of energy box
End of battery life
Contact the manufacturer for
repair or replacement
Not being used for an
extended period of time
Device shuts off after
vibrating for 5 minutes
Incorrect operation
Press and hold the power button
until the device vibrates for an
extended duration and the
indicator lights up.
Device malfunction
Please contact the store where
you purchased the device or
call the customer service
hotline at 400-048-0888
Automatic power
off
Not in use for a
specific duration
Restart the device
Device
overheating
Using the device for too
long
Let the device rest before
using it again.
Device shuts off
automatically after
powering on
Check the battery indicator light;
if it's red, recharge before using
again.
Heated sensation
on the face
Selecting the wrong
intensity level
Switch to a gentler level. Start
with Level 1 to build tolerance
Battery depleted
Charge to full before use
Repeated
stamping/gliding in the
same area
Avoid continuous use on the
same area