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TROUBLESHOOTING
The troubleshooting guide is used to determine the causes of common problems and how they can
be rectied. Contact your dealer if you experience a problem that is not included in this troubleshoot-
ing guide.
Problem Possible cause Action
The air conditioner does
not start when the power
switch is pressed.
Error code P1. The tank is full. Switch of the air
conditioner, empty the tank and
start again.
In COOL mode: The room
temperature is lower than the
set point temperature.
Change the set point temperature.
E0 EEPROM error. Contact the manufacturer or an
authorised service centre.
The air conditioner does
not cool properly.
Air lter clogged. Switch o the air conditioner and
clean the lter according to the
instructions.
Outlet hose blocked or not
connected.
Switch o the air conditioner,
release the hose, check that the
hose is not blocked and connect it
again.
Not enough refrigerant. Have the air conditioner checked
by a service technician and if
necessary replenish the refrigerant.
Set point temperature too high. Set a lower set point temperature.
Doors, windows etc. have not
been closed.
Close all the doors and windows.
The room is too big. Check the area of the room.
Sources of heat in the room. Remove sources of heat if possible.
Noise and vibration. The surface is not horizontal. Place the air conditioner on a level,
stable surface.
Air lter clogged. Switch o the air conditioner and
clean the lter according to the
instructions.
Gurgling sound. Caused by the ow of
refrigerant in the air
conditioner.
This is quite normal.
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