Anywave MHPTV - Page 3

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MHPTV TX Quick Start Guide

MHPTV-QSG-DOC-V1.1, 12/05/2018 Page 3 of 37

Unpacking

Carefully unpack the equipment and perform a visual inspection to determine if any

apparent damage has occurred during shipment. Please notify the delivery carrier and

Anywave immediately if shipment damage has occurred. Retain all original shipping

materials.

Please locate and reference the Packing Check List to verify you have received all

components of your system. Retain the Packing Check List for future reference.

Also, please identify and remove all packing materials and supports (foam pads, etc.)

prior to the initial turn-on of the equipment.

Returns and Exchanges

Written approval and a Return Material Authorization number (RMA) are required

from Anywave for all equipment returns. Please direct all return inquiries to the

Anywave Service Department at support_us@anywavecom.com, providing the Sales

Order number and Serial Number(s) of the equipment. Complete details regarding the

nature and circumstances of your return must be included in your RMA request. Proper

handling and return shipping instructions will be provided with an approved RMA

number.

Technical Support

Technical support and troubleshooting assistance for Anywave Transmitters are

available through the Anywave Technical Support Department during normal business

hours (9:00 AM - 5:00 PM Eastern Time) at (847) 415-2258 (option 2). After hour

Emergency Support is available at (847) 415-2258 (option 3). Email questions anytime

to support_us@anywavecom.com and a Technical Support Engineer will respond as

soon as possible.

Note: For all service and support requests, you will need to provide the Serial Number

of the equipment with your Sales Order number. For future reference, please record

that information here:

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