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AOC AG352UCG User Manual

AOC AG352UCG
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38
Troubleshoot
Problem & Question
Possible Solutions
Power LED Is Not ON
Make sure the power button is ON and the Power Cord is properly connected
to a grounded power outlet and to the monitor.
No images on the screen
Is the power cord connected properly?
Check the power cord connection and power supply.
Is the cable connected correctly?
If the power is on, reboot the computer to see the initial screen (the login
screen), which can be seen.
If the initial screen (the login screen) appears, boot the computer in the
applicable mode (the safe mode for Windows ME/XP/2000) and then
change the frequency of the video card.
(Refer to the Setting the Optimal Resolution)
If the initial screen (the login screen) does not appear, contact the Service
Center or your dealer.
Can you see "Input Not Supported" on the screen?
You can see this message when the signal from the video card exceeds
the maximum resolution and frequency that the monitor can handle
properly.
Adjust the maximum resolution and frequency that the monitor can handle
properly.
Make sure the AOC Monitor Drivers are installed.
Picture Is Fuzzy & Has
Ghosting Shadowing Problem
Adjust the Contrast and Brightness Controls.
Press to auto adjust.
Make sure you are not using an extension cable or switch box. We
recommend plugging the monitor directly to the video card output connector
on the back.
Picture Bounces, Flickers Or
Wave Pattern Appears In The
Picture
Move electrical devices that may cause electrical interference as far away
from the monitor as possible.
Use the maximum refresh rate your monitor is capable of at the resolution
you are using.
Monitor Is Stuck In Active
Off-Mode"
The Computer Power Switch should be in the ON position.
The Computer Video Card should be snugly fitted in its slot.
Make sure the monitor's video cable is properly connected to the computer.
Inspect the monitor's video cable and make sure no pin is bent.
Make sure your computer is operational by hitting the CAPS LOCK key on
the keyboard while observing the CAPS LOCK LED. The LED should either
turn ON or OFF after hitting the CAPS LOCK key.
Missing one of the primary
colors (RED, GREEN, or
BLUE)
Inspect the monitor's video cable and make sure that no pin is damaged.
Make sure the monitor's video cable is properly connected to the computer.
Screen image is not centered
or sized properly
Adjust H-Position and V-Position.
Picture has color defects
(white does not look white)
Adjust RGB color or select desired color temperature.
Horizontal or vertical
disturbances on the screen
Use Windows 95/98/2000/ME/XP shut-down mode to adjust CLOCK and
FOCUS.
Press to auto-adjust.

Questions and Answers:

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AOC AG352UCG Specifications

General IconGeneral
Colorblack/silver, black
Screen Typeled
Tiltableyes
Wall Mount100mm x 100mm
Touch Screenno
Webcamno
OS Compatibilitywindows
Screen Size35 inches
Panel Typenot applicable
Aspect Ratio21:9
Resolution3440 x 1440
Native Resolution3440 x 1440
Refresh Rate100hz
Horizontal Viewing Angle178 degrees
Vertical Viewing Angle178 degrees
Response Time4 milliseconds
Brightness300 candela per square meter
Contrast Ratio20, 000, 000:1
Synchronizationg-sync (nvidia adaptive sync)
HDRno
Built-In Speakersyes
Interface Connectors1 x hdmi
HDMI Ports1
Power Saving Mode0.5 watts
Power Consumption70 watts
Depth with Stand10.49 inches
Width with Stand33.35 inches
Net Weight without Stand26 pounds

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