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EASE PROGRAME

Only for AOC branded monitors sold within the continental United States.

All AOC branded monitors are now covered by the EASE Program. If your monitor malfunctions at

any time during the first three months, AOC will provide a replacement monitor within 72 hours after

you are approved for our program. If your monitor qualifies for the EASE program, AOC will pay for

freight both ways.

Step 1: Phone our TECH Department at 888.662.9888

Step 2: Fill out and return EASE registration forms by mail or fax.

Step 3: We will issue a Return Authorization Number upon verification into the program.

Step 4: A monitor will be advance shipped to your location.

Step 5: We will issue a UPS Call Tag to pick up the defective unit.

Step 6: Please review the following chart to see your EASE program qualifications.

WARRANTY

PERIOD

COVERAGE AT

NO CHARGE

CUSTOMER

CHARGES

Within the first three months of

purchase: Covered by EASE

- New AOC monitor

- Call tag dispatched and return

freightcharges via UPS

- None*

Between 4 months – 1 Year

- All Parts & Labor Including CRT

Tube & LCD Panel

- UPS Return Freight to AOC

Between 1 Year - 3 Years: Covered

by standard limited warranty

- Parts & Labor (excluding CRT Tube

& LCD Panel)

- UPS Return Freight to AOC

*AOC will need to obtain a credit card number if you would like to get a new AOC monitor advanced shipped to your location, prior to the

defective unit arriving at AOC’s service center. If you do not wish to supply a credit card, AOC will only ship the new monitor, once the

defective unit arrives at the AOC service center.

www.aocmonitor.com

Questions and Answers:

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AOC AG352UCG Specifications

General