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APC 5000VA - User Manual

APC 5000VA
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990-8500 03/2007
APC Smart-UPS
®
5000 VA
208/230 Vac
Tower/Rack-Mount 5U
Uninterruptible Power Supply
User Manual English

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Summary

Introduction

About this UPS

Provides an overview of the APC Uninterruptible Power Supply (UPS) and its protective functions against power disturbances.

Unpack

Instructions for inspecting the UPS upon receipt, handling the heavy unit, and checking package contents.

Hardware

Lists all included hardware components for UPS installation, including brackets, screws, and cables.

Specifications

Temperature

Specifies the operating and storage temperature ranges and battery charging conditions for the UPS.

Maximum Elevation

Details the maximum operating and storage elevation limits for the UPS unit.

Humidity

States the acceptable relative humidity range for the UPS, specifying non-condensing conditions.

Weight

Provides the weight of the UPS with and without battery modules, and individual battery module weights.

Installation

Rack-mount configuration

Guides on mounting the UPS in a four-post rack, including installing brackets and rail cleats.

Install unit in rack

Instructions for securing the UPS in a rack, emphasizing rack stability and proper screw/nut usage.

Install batteries

Detailed steps for connecting the UPS batteries, ensuring correct connector engagement and battery stringing.

Rack-mount to tower conversion procedure

Steps to convert the UPS from rack-mount to tower configuration using stabilizer brackets and top covers.

Install stabilizer brackets

Instructions for attaching stabilizer brackets to the UPS for tower configuration.

Install two top covers

Guidance on installing the large and small top covers for the UPS in tower configuration.

Input hardwire 230 V models only

Procedure for hardwiring 230 V UPS models, covering safety, wiring gauge, and connection points.

Accessories

Information on installing optional accessories like input/output hardwire kits and two-post rack options.

Start-up

Connect Equipment and Power to the UPS

Steps for connecting equipment to the UPS, including ground connection and power sources for 208 V and 230 V models.

Start the UPS

Instructions on powering on the UPS using the front panel button and initial battery charging phase.

Operation

Display Panels

Explains the UPS display panels for 208 V and 230 V models, showing load, battery charge, and status.

Display Panel Indicators and Function Buttons

Details the meaning of indicator LEDs (On Line, AVR, Battery, etc.) and the functions of front panel buttons.

Communication Ports

Describes the serial port connection for the UPS and warns against using incompatible standard serial cables.

Emergency Power Off

Explains the EPO feature for remote de-energizing of equipment and its wiring requirements.

Diagnostic Utility Voltage

Details how the UPS indicates utility voltage via LEDs during a self-test and how to interpret the readings.

Feature Button

Describes the functions of front panel buttons: Power On, Self-Test, Cold Start, and Power Off.

Configuration

UPS settings

Explains how to adjust UPS settings like Self-Test interval, UPS ID, Voltage Sensitivity, and Shutdown Delay.

Low Battery Warning

Details the low battery warning behavior and how to configure its duration via software or panel.

Synchronized Turn-on Delay

Allows setting a delay for UPS startup after utility power returns to prevent circuit overload.

High Transfer Point

Configures the voltage threshold for transferring to battery during high utility voltage periods.

Low Transfer Point

Configures the voltage threshold for transferring to battery during low utility voltage periods.

Output Voltage

Allows setting the output voltage for 230 V models to 220 V, 230 V, or 240 V.

Troubleshooting

UPS will not turn on

Provides solutions for common issues preventing the UPS from powering on, such as battery connection or utility power.

UPS will not turn off

Addresses issues where the UPS cannot be turned off, usually indicating an internal fault requiring service.

UPS beeps occasionally

Explains that occasional beeping can be normal operation during battery use or an alarm needing attention.

UPS is not providing expected backup time

Troubleshoots scenarios where UPS battery life is shorter than expected, often due to battery age or usage.

All LEDs are illuminated and the UPS emits a constant beeping

Identifies this symptom as an internal fault requiring immediate servicing of the UPS unit.

Front panel LEDs flash sequentially

Explains that sequential flashing of LEDs indicates a remote shutdown, with automatic restart expected.

All LEDs are off and the UPS is plugged into a wall outlet

Troubleshoots a completely off UPS by checking for shutdown or battery discharge, indicating automatic restart.

The Overload LED is illuminated and the UPS emits a sustained alarm tone

Describes overload conditions, how to resolve them, and the UPS behavior during overload.

The Replace Battery;Battery Disconnected LED is illuminated

Diagnoses battery issues, including disconnection and weak batteries, and provides resolution steps.

The input circuit breaker trips

Addresses issues with the input circuit breaker tripping, suggesting overload resolution and breaker reset.

The AVR Boost or AVR Trim LEDs are illuminated

Explains these LEDs indicate high/low utility voltage, requiring facility or utility company checks.

There is no utility power

Guides on using the cold start feature when there is no utility power and the UPS is off.

Maintenance, Transport, and Service

Replace battery modules

Provides instructions for safely replacing hot-swappable battery modules, emphasizing disconnection and recycling.

Service

Outlines the procedure for obtaining service, including troubleshooting, contacting support, and packing for return.

Two-Year Warranty

Terms of warranty

Details the limited two-year warranty, covering defects, and lists exclusions from coverage.

Non-transferable warranty

Specifies that the warranty is only valid for the original registered purchaser.

Exclusions

Lists conditions and situations not covered by the UPS warranty, such as misuse or unauthorized modifications.

Regulatory Information

Regulatory Agency Approvals, Radio Frequency Warnings, Declaration of Conformity

Provides FCC notices, agency approvals (UL, CE), and radio frequency energy warnings.

APC Worldwide Customer Support

Details how to access customer support via APC website, phone, or local centers for assistance.

EC Declaration of Conformity

Harmonized Standards

Lists the harmonized standards (e.g., EN, IEC) to which the equipment conforms.

Applicable Council Directives

Lists the EU directives (e.g., Low Voltage, EMC) that the equipment complies with.

Type of Equipment

Identifies the equipment type as an Uninterruptible Power Supply and its model number.

Manufacturers

Lists the various manufacturing locations and addresses for American Power Conversion products.

Summary

Introduction

About this UPS

Provides an overview of the APC Uninterruptible Power Supply (UPS) and its protective functions against power disturbances.

Unpack

Instructions for inspecting the UPS upon receipt, handling the heavy unit, and checking package contents.

Hardware

Lists all included hardware components for UPS installation, including brackets, screws, and cables.

Specifications

Temperature

Specifies the operating and storage temperature ranges and battery charging conditions for the UPS.

Maximum Elevation

Details the maximum operating and storage elevation limits for the UPS unit.

Humidity

States the acceptable relative humidity range for the UPS, specifying non-condensing conditions.

Weight

Provides the weight of the UPS with and without battery modules, and individual battery module weights.

Installation

Rack-mount configuration

Guides on mounting the UPS in a four-post rack, including installing brackets and rail cleats.

Install unit in rack

Instructions for securing the UPS in a rack, emphasizing rack stability and proper screw/nut usage.

Install batteries

Detailed steps for connecting the UPS batteries, ensuring correct connector engagement and battery stringing.

Rack-mount to tower conversion procedure

Steps to convert the UPS from rack-mount to tower configuration using stabilizer brackets and top covers.

Install stabilizer brackets

Instructions for attaching stabilizer brackets to the UPS for tower configuration.

Install two top covers

Guidance on installing the large and small top covers for the UPS in tower configuration.

Input hardwire 230 V models only

Procedure for hardwiring 230 V UPS models, covering safety, wiring gauge, and connection points.

Accessories

Information on installing optional accessories like input/output hardwire kits and two-post rack options.

Start-up

Connect Equipment and Power to the UPS

Steps for connecting equipment to the UPS, including ground connection and power sources for 208 V and 230 V models.

Start the UPS

Instructions on powering on the UPS using the front panel button and initial battery charging phase.

Operation

Display Panels

Explains the UPS display panels for 208 V and 230 V models, showing load, battery charge, and status.

Display Panel Indicators and Function Buttons

Details the meaning of indicator LEDs (On Line, AVR, Battery, etc.) and the functions of front panel buttons.

Communication Ports

Describes the serial port connection for the UPS and warns against using incompatible standard serial cables.

Emergency Power Off

Explains the EPO feature for remote de-energizing of equipment and its wiring requirements.

Diagnostic Utility Voltage

Details how the UPS indicates utility voltage via LEDs during a self-test and how to interpret the readings.

Feature Button

Describes the functions of front panel buttons: Power On, Self-Test, Cold Start, and Power Off.

Configuration

UPS settings

Explains how to adjust UPS settings like Self-Test interval, UPS ID, Voltage Sensitivity, and Shutdown Delay.

Low Battery Warning

Details the low battery warning behavior and how to configure its duration via software or panel.

Synchronized Turn-on Delay

Allows setting a delay for UPS startup after utility power returns to prevent circuit overload.

High Transfer Point

Configures the voltage threshold for transferring to battery during high utility voltage periods.

Low Transfer Point

Configures the voltage threshold for transferring to battery during low utility voltage periods.

Output Voltage

Allows setting the output voltage for 230 V models to 220 V, 230 V, or 240 V.

Troubleshooting

UPS will not turn on

Provides solutions for common issues preventing the UPS from powering on, such as battery connection or utility power.

UPS will not turn off

Addresses issues where the UPS cannot be turned off, usually indicating an internal fault requiring service.

UPS beeps occasionally

Explains that occasional beeping can be normal operation during battery use or an alarm needing attention.

UPS is not providing expected backup time

Troubleshoots scenarios where UPS battery life is shorter than expected, often due to battery age or usage.

All LEDs are illuminated and the UPS emits a constant beeping

Identifies this symptom as an internal fault requiring immediate servicing of the UPS unit.

Front panel LEDs flash sequentially

Explains that sequential flashing of LEDs indicates a remote shutdown, with automatic restart expected.

All LEDs are off and the UPS is plugged into a wall outlet

Troubleshoots a completely off UPS by checking for shutdown or battery discharge, indicating automatic restart.

The Overload LED is illuminated and the UPS emits a sustained alarm tone

Describes overload conditions, how to resolve them, and the UPS behavior during overload.

The Replace Battery;Battery Disconnected LED is illuminated

Diagnoses battery issues, including disconnection and weak batteries, and provides resolution steps.

The input circuit breaker trips

Addresses issues with the input circuit breaker tripping, suggesting overload resolution and breaker reset.

The AVR Boost or AVR Trim LEDs are illuminated

Explains these LEDs indicate high/low utility voltage, requiring facility or utility company checks.

There is no utility power

Guides on using the cold start feature when there is no utility power and the UPS is off.

Maintenance, Transport, and Service

Replace battery modules

Provides instructions for safely replacing hot-swappable battery modules, emphasizing disconnection and recycling.

Service

Outlines the procedure for obtaining service, including troubleshooting, contacting support, and packing for return.

Two-Year Warranty

Terms of warranty

Details the limited two-year warranty, covering defects, and lists exclusions from coverage.

Non-transferable warranty

Specifies that the warranty is only valid for the original registered purchaser.

Exclusions

Lists conditions and situations not covered by the UPS warranty, such as misuse or unauthorized modifications.

Regulatory Information

Regulatory Agency Approvals, Radio Frequency Warnings, Declaration of Conformity

Provides FCC notices, agency approvals (UL, CE), and radio frequency energy warnings.

APC Worldwide Customer Support

Details how to access customer support via APC website, phone, or local centers for assistance.

EC Declaration of Conformity

Harmonized Standards

Lists the harmonized standards (e.g., EN, IEC) to which the equipment conforms.

Applicable Council Directives

Lists the EU directives (e.g., Low Voltage, EMC) that the equipment complies with.

Type of Equipment

Identifies the equipment type as an Uninterruptible Power Supply and its model number.

Manufacturers

Lists the various manufacturing locations and addresses for American Power Conversion products.

APC 5000VA Specifications

General IconGeneral
TopologyDouble Conversion Online
Transfer Time0 ms
Output Frequency50/60 Hz +/- 0.1 Hz (battery mode)
Wave TypeSine wave
Battery TypeSealed Lead-Acid (SLA)
Communication PortsUSB

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