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Warranty
We warrant this instrument to be free from defects in material and workmanship and agree to
repair or replace free of charge, at option of APERA INSTRUMENTS, LLC, any malfunctioned
or damaged product attributable to responsibility of APERA INSTRUMENTS, LLC for a period
of TWO YEARS (SIX MONTHS for the probe) from the delivery.
This limited warranty does not cover any damages due to:
Transportation, storage, improper use, failure to follow the product instructions or to perform any
preventive maintenance, modifications, combination or use with any products, materials,
processes, systems or other matter not provided or authorized in writing by us, unauthorized
repair, normal wear and tear, or external causes such as accidents, abuse, or other actions or
events beyond our reasonable control.
To submit a warranty request, go to support.aperainst.com and click “New Support Ticket”
on the upper right corner. Type your email in the requester field, Warranty in the Subject field,
and then input the following information in the description field:
• Your full name
• Product model that needs warranty fulfillment
• Serial number of the product (can be found on the back sticker of the tester body)
• What problem or issue you had experienced with the product
• Attach a purchase receipt screenshot or photo
Then click Submit. One of our customer care specialists will help you fulfill the warranty in one
business day.
APERA INSTRUMENTS, LLC
Address: 6656 Busch Blvd, Columbus Ohio 43229
Tel: 1-614-285-3080
Email: info@aperainst.com
Website: aperainst.com
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