What to do if my Arcam Amplifier remote control is not working?
If your Arcam Amplifier's remote control is not responding, make sure there are fresh batteries in the remote. Ensure that the front panel window of the unit is visible and that you are pointing the remote control directly towards it.
What to do if my Arcam Amplifier produces no sound?
If your Arcam Amplifier produces no sound, ensure that the correct input is selected, the audio source is correctly set in the input configuration menu, and the source equipment is on, operating normally, and in play mode if appropriate. Also, check that the volume is at a reasonable level and the receiver is not in mute mode.
What to do if my Arcam Amplifier has no picture?
If your Arcam Amplifier isn't producing a picture, first ensure your viewing device is on and set to display your receiver. Then, press the button on the receiver or remote to check for the main menu screen on your display. Confirm the correct video input is selected on the receiver, and that the video source is on, working properly, and in play mode if needed.
Why does sound only come from some speakers on my Arcam Amplifier?
If sound only comes from some speakers connected to your Arcam Amplifier, verify that an appropriate surround source is selected and playing. Ensure the BD/DVD disc is encoded in the correct format, and the correct format is selected in the disc start menu of the BD player, if applicable. The BD/DVD player should be set to output ‘bitstream’ audio on the digital output. Check that the display window indicates a multichannel recording. Confirm all speakers are correctly and securely connected to the terminals. Make sure you haven't selected ‘stereo’ as the decoding mode, that your speaker balance is correct, and that you've configured the receiver to include all speakers in your system.
Why is the sound poor or distorted on my Arcam Amplifier?
If the sound from your Arcam Amplifier is poor or distorted, check that you haven't excessively increased the input sensitivity in the input configuration menu if using an analogue input. Also, verify that you have selected the correct speaker size in the setup menu to suit your system.
How to fix bright edges or ‘ghosts’ on the picture of my Arcam Amplifier?
If there are bright edges or ‘ghosts’ on the picture from your Arcam Amplifier, ensure the ‘sharpness’ control on your display device is switched off or set to near minimum. For HDMI connections, try using a shorter cable or a different brand.
What to do if there are no lights on my Arcam Amplifier?
If there are no lights on your Arcam Amplifier, ensure the power cord is plugged into both the receiver and a switched-on mains socket, and that the power button is pressed in. If a red LED is present, the receiver is in standby mode; press any button on the front panel or the standby button on the remote control.
What to do if the front panel display is blank on my Arcam Amplifier?
If the front panel display of your Arcam Amplifier is blank, ensure that the display hasn’t been turned off. Try pressing the button on the front panel or the remote control.
General| Channels | 16 |
|---|---|
| Type | AV Processor |
| Dolby Atmos | Yes |
| DTS:X | Yes |
| Auro-3D | Yes |
| IMAX Enhanced | Yes |
| HDMI Inputs | 7 |
| HDMI Outputs | 3 |
| HDMI Version | 2.1 |
| eARC | Yes |
| Dirac Live | Yes |
| Roon Ready | Yes |
| Streaming | Yes |
| Bluetooth | Yes |
| Network Connectivity | Ethernet, Wi-Fi |
| Audio DAC | ESS ES9026PRO |
Key instructions for safe operation and handling of the apparatus.
RF exposure compliance and antenna co-location requirements for wireless operation.
Recommendations for antenna type and gain to reduce radio interference.
Ensure adequate heat dispersion when installing the unit in a rack.
Hold the plug when unplugging the cord and keep the unit free from moisture.
Follow local regulations for proper disposal and recycling of batteries.
Protect the unit from moisture and liquids to prevent damage or shock.
Avoid handling the mains cord with wet hands for electrical safety.
Details for connecting network cables to the rear panel.
Information regarding the USB socket on the rear panel.
Information on connecting HDMI cables to the rear panel.
Details for connecting preamplifier inputs on the rear panel.
Information on coaxial and optical digital audio connectors.
Details for connecting preamplifier outputs on the rear panel.
Information on connecting speakers to the rear panel.
Details for serial control, trigger and IR connections on the rear panel.
General information on naming inputs and connecting video sources.
Tips for reducing hum and noise issues when making connections.
Connecting HDMI video outputs from source equipment to receiver inputs.
Guide to making audio and video connections for BD/DVD players.
Connecting a satellite receiver based on its outputs.
Connecting digital and analogue audio outputs from a CD player.
Guidance on selecting and connecting DAB/FM aerials for optimal reception.
Instructions for attaching antennas for Wi-Fi and Bluetooth features.
Information on the RS232 serial connector for control devices.
Guidelines for connecting the receiver to your network.
Connecting the receiver to your network via Ethernet cable.
Using the USB socket for firmware updates.
Using trigger outputs to control other home entertainment equipment.
Connecting external IR receivers for obstructed front panel signals.
Importance of correct speaker configuration and placement for optimal surround sound.
Guide to bi-amping front speakers using spare amplifier channels.
Connecting the receiver's pre-out sockets to external power amplifiers.
Instructions for connecting active subwoofers to the receiver.
Using the OSD for receiver operation and general usage tips.
Steps for powering on the receiver and initialisation.
How to enter standby mode and power saving recommendations.
Methods to switch the receiver on from standby mode.
Information displayed on the front panel during operation and setup.
How to select different audio/video sources for the receiver.
Using Stereo Direct mode for pure analogue stereo input.
Understanding receiver volume indicator and output power.
How to connect and use headphones with the receiver.
Restores all receiver settings to their original factory default state.
Checks for over-the-air firmware updates requiring network connection.
Restores settings from a previously saved secure backup.
Saves all receiver settings to a secure memory area.
Restores settings from a file previously saved on a USB flash drive.
Saves all receiver settings to a USB flash drive.
Sets the geographical region for the receiver (Europe, US, Canada).
Changes the RC5 system code for remote control operation.
Adjusts the analogue output volume in the selected zone.
Socket for connecting headphones with specific impedance ratings.
Auxiliary line level input located on the front panel.
Buttons to select the source connected to the receiver's inputs.
Selects the setup menus displayed on the receiver.
Selects information displayed on the lower left of the front panel.
Selects between Stereo and available surround modes.
Used to enter selections made in the Setup menu.
Activates Stereo Direct mode for pure analogue stereo sound.
Switches the display brightness between off/dim/bright.
Selects between Zone 1 and Zone 2 control.
Adjusts lip-sync delay for video synchronization.
Indicates receiver status: green for powered on, red for standby.
Mutes all analogue audio outputs in the currently selected zone.
Switches the main power to the receiver on and off.
Overview of the supplied universal remote control for up to eight devices.
Tips for effective remote control operation, including range and obstacles.
Step-by-step guide for inserting AAA batteries into the remote control.
Details on backlight, LED blinks, timeouts, and low voltage indicator.
Using navigation keys for setup menus and on-screen navigation.
Configuring volume buttons for receiver or other devices (punch through).
Using the Code Learning feature to copy functions from original remotes.
Copying functions from an original remote control to the Arcam remote.
Programming remote using 3-digit codes for specific devices.
Scanning remote memory for codes when brand is not listed.
Teaching the Arcam remote commands from an original remote.
Key points regarding code learning sessions and function storage.
Procedure to delete learned data for a specific device or key.
Keys used to navigate music files in AMP Device Mode.
Setting speaker types (Large, Small, None) for accurate sound processing.
Setting the crossover frequency for speakers set to 'Small'.
Assigning Surround Back channels for Height 1 or Zone 2.
Adjusting speaker levels for optimal surround effect using test tones.
Measuring and entering speaker distances for correct sound timing.
Using proprietary automatic loudspeaker calibration and room EQ.
Troubleshooting common issues encountered during Dirac Live setup.
Adjusting subwoofer output level/gain control for optimal bass.
Instructions to download the Dirac Live PC/MAC application and guide.
Storing and selecting Dirac EQ curves for different audio inputs.
Using remote control cursor keys to navigate setup menus.
Using front panel buttons to configure receiver settings.
Displays the currently selected input connectors for settings.
Allows changing input names to match user setup.
Adjusting time delay between audio and video for synchronization.
Setting initial audio decode mode for stereo sources.
Setting initial audio decode for multi-channel digital sources.
Adjusting bass tone controls for active speakers per input.
Adjusting treble tone controls for active speakers per input.
Selecting Dirac Live Room EQ application for the current source.
Setting analogue input signal level sensitivity for optimal signal-to-noise.
Applying compression to reduce dynamic range for late listening.
Distributing bass between speakers and subwoofer for stereo sources.
Adjusting subwoofer level for two-channel stereo sources.
Enabling or forcing IMAX mode from incoming audio stream.
Selecting Auro-matic 3D upmixer mode for immersive audio.
Adjusting processed signal amount when using Auro-Matic 3D upmixer.
Selecting the audio connection type for each input.
Information on the currently selected input connectors.
Information on the digital audio stream format for the input.
Information on the digital audio stream sample rate.
Information on the digital audio stream bit rate.
Dialogue Normalisation setting for Dolby Digital streams.
Shows the incoming video resolution.
Applying compression to reduce dynamic range for late listening.
Temporarily altering sound balance between front left and right speakers.
Setting speaker types (Large, Small, None) for accurate sound processing.
Setting the crossover frequency for speakers set to 'Small'.
Assigning Surround Back channels for Height 1 or Zone 2.
Selecting the setup menu language.
Configuring filter slope for bass management.
Configuring subwoofer output level trim.
Selecting whether main zone OSD messages are On or Off.
Controlling zone 1 output from output1, output2, or both.
Displays HDMI output lip sync delay.
Controls audio sent direct to the TV.
Controls HDMI bypass and IP control functionality in standby.
Selecting input used for HDMI bypass function.
Enabling or disabling CEC control on output 1.
Enables/disables volume control from the display.
Enables/disables auto-switching to eARC audio from display.
Enables/disables auto-power control from other CEC devices.
Selecting the input routed to Zone 2.
Selecting whether Zone 2 is in Standby or On.
Current volume setting for Zone 2.
Limits maximum volume setting for Zone 2.
Locks Zone 2 volume control at the current value.
Limits maximum volume for Zone 2 when switched on.
Receiver's network audio client capabilities: AirPlay 2, Chromecast built-in.
Information on the Bluetooth audio input and pairing devices.
Setting up AirPlay for wireless audio playback.
Setting up Chromecast built-in for wireless audio playback.
Using phone/tablet/computer as a remote for Spotify.
Receiver automatically detects and decodes digital signal formats.
Manually selecting desired modes for analogue sources.
Storing decoding modes for different source material groups.
Creating multi-channel audio from 2-channel sources.
Using the receiver as a conventional high-quality audio amplifier.
Achieves the most direct signal path if an analogue connection is present.
Copies left output to all left speakers and right to all right speakers.
Deriving up to 16 outputs from multi-channel sources.
Virtualising height content without height speakers.
Up-mixing audio from lower channel content to 7.1.4 channels.
Virtualising height content without height speakers.
Creating immersive audio by adding channels to match output.
Reproducing 5.1 channels and advanced DTS-ES modes.
Mixed audio objects for advantage of speaker number and placement.
Up to 7.1 channels, 96kHz, 24bit resolution, with no loss in compression.
Up to 7.1 discrete channels with less compression than traditional Dolby.
Up to 7.1 channels, 96kHz, 24bit resolution, with no loss in compression.
Decoder package for immersive content with audio objects and legacy DTS formats.
Ensures best color, contrast, clarity, and sound for IMAX Enhanced content.
Renders audio at three levels for an immersive sphere of audio.
Frequency tuning on FM radio using remote control buttons.
Scanning for available DAB stations and compiling a list.
Cycling through tuner bands (FM/DAB) and selecting stations.
Storing up to 50 presets from any tuner mode.
Using the yellow button to delete currently highlighted station/frequency.
Checks for power cord connection and standby mode.
Checks for battery status, remote sensor visibility, and pointing.
Checks for display device selection, input selection, and source operation.
Ensuring sharpness control is off or minimal, and checking HDMI cable.
Checks for correct input, audio source, volume, and mute status.
Checks input sensitivity, speaker size settings, and system configuration.
Checks surround source, speaker connections, and balance.
Checks source encoding, player settings, and receiver mode selection.
Checks digital connection and source material for Dolby Surround.
Checks cable connections and potential ground isolation issues.
Technical specifications for the AV41 model, including power and inputs.
Technical specifications for the AVR31 model, including power and inputs.
Details of what parts and labour are covered by the Arcam warranty.
Procedure for returning equipment for warranty repair.
Contact information for Arcam customer support for queries.
Instructions for registering your product online at www.arcam.co.uk.
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