To Next PageTo Next PageHow to fix Arcam AVR550 that is not responding to the remote control?
If your Arcam Amplifier responds erratically or not at all to the remote control, make sure the remote has fresh batteries and that you're pointing it at the front panel window.
Why is there no sound coming from my Arcam Amplifier?
To resolve no sound issues with your Arcam Amplifier, ensure the correct input is selected, the ‘Audio Source’ is correctly set in the ‘Input Confgi.’ menu, the source equipment is on and operating in ‘play’ mode if needed, and the volume is at a reasonable level while the Receiver is not muted.
What to do if no picture is being produced by my Arcam Amplifier?
If no picture is showing on your Arcam Amplifier, verify that your viewing device is on and set to display your Receiver. Press the MENU button on the Receiver or remote to check for the main menu screen. Also, ensure the correct video input is selected on the Receiver, and the video source is on, working properly, and in ‘play’ mode if needed.
Why is the sound poor or distorted on my Arcam AVR550 Amplifier?
If sound from your Arcam Amplifier is poor or distorted: * Make sure you haven't excessively increased the input sensitivity in the Input Configuration menu if using an analogue input. * Ensure you've selected the correct speaker size for your system in the setup menu.
Why does the source switching change randomly or freeze on one source on my Arcam Amplifier?
To address random source switching or freezing on one source with your Arcam Amplifier: * Ensure there are no static or impulse interference problems from nearby power equipment. If there are, switch the Receiver off, wait ten seconds, then switch it back on. * Make sure there's no direct sunlight shining on the infra-red detector behind the front panel display.
Why does sound only come from some of the speakers connected to my Arcam AVR550?
To resolve the issue where sound only comes from some speakers with your Arcam Amplifier: * Verify you have an appropriate surround source selected and playing. * Ensure the BD/DVD disc is encoded correctly and the correct format is selected in the disc start menu, if applicable. * Confirm the BD/DVD player outputs ‘bitstream’ audio on the digital output. * Check the display window to confirm the disc is a multichannel recording. * Make sure all speakers are correctly connected to the terminals. * Ensure ‘Stereo’ is not selected as the decoding mode. * Verify your speaker balance is correct. * Confirm the Receiver is configured to include all speakers.
Why am I unable to select Dolby or DTS decoding modes on my Arcam AVR550 Amplifier?
If you are unable to select Dolby or DTS decoding modes on your Arcam Amplifier, ensure a digital source is selected and connected, the source is playing appropriately encoded material, the BD/DVD disc is correctly encoded, and the BD/DVD player is set to output ‘bitstream’ audio.
What causes bright edges or ‘ghosts’ on the picture from my Arcam AVR550?
If you experience bright edges or ‘ghosts’ on the picture with your Arcam Amplifier, ensure the ‘sharpness’ control on your display device is switched off or set to near minimum. For HDMI connections, try using a shorter cable or a different brand.
Why does my AV860/AVR850/AVR550 Arcam Amplifier select Dolby Surround when playing a Dolby BD/DVD?
When playing a Dolby BD/DVD, if your AV860/AVR850/AVR550 Arcam Amplifier selects Dolby Surround, ensure you have a digital connection from your BD/DVD player. Sometimes Dolby BD/DVD discs contain material at the beginning or end of the main movie that is not in full 5.1 format, but in two-channel.
How to fix no lights on my Arcam AVR550 Amplifier?
To resolve the issue of no lights on your Arcam Amplifier, ensure the power cord is plugged into both the Receiver and a switched-on mains socket, and that the power button is pressed in. If a red LED is present, the Receiver is in standby mode; press any button on the front panel or remote control.
General| Receiver type | Surround |
|---|---|
| Frequency range | 20 - 20000 Hz |
| Audio output channels | 7.1 channels |
| Signal-to-Noise Ratio (SNR) | 110 dB |
| Power output per channel (20-20KHz@8 Ohm) | - W |
| HDMI in | 7 |
| Ethernet LAN (RJ-45) ports | 1 |
| Number of HDMI outputs | 3 |
| AirPlay | No |
| Audio decoders | DTS-ES (Discrete 6.1), DTS-ES (Matrix 6.1), DTS-HD Master Audio |
| Audio Return Channel (ARC) | Yes |
| Apple docking compatibility | Not supported |
| Power consumption (standby) | 0.5 W |
| Power consumption (typical) | 1500 W |
| Supported radio bands | DAB, DAB+, FM |
| Internet radio services supported | Spotify |
| 12V trigger ports quantity | 2 |
| Speakers connectivity type | - |
| Package weight | 18800 g |
Weight and Dimensions| Depth | 425 mm |
|---|---|
| Width | 433 mm |
| Height | 171 mm |
| Weight | 15500 g |
Read, keep, heed, and follow all safety warnings and instructions for safe operation.
Follow installation guidelines to prevent hazards like electric shock, fire, and overheating.
Details on FCC compliance, product modification, and interference guidelines.
Safety advice for European customers regarding temperature, handling, and environment.
Guidelines for responsible recycling and disposal of the product and batteries.
Congratulations on purchasing the Arcam FMJ Receiver and an introduction to its features.
Details the high-quality design, performance, and connectivity of the Arcam Receivers.
Guidance on proper placement of the unit for optimal performance and ventilation.
Instructions for connecting the power cord and switching the unit on/off.
Advice on selecting and routing high-quality screened cables for optimal audio signals.
Measures to take if the Receiver causes radio or television interference.
Lists trademarks and licenses for audio technologies like Dolby, DTS, and HDMI.
Identifies HDMI, coaxial, and optical digital audio input/output ports.
Details analogue audio inputs, Zone 2 outputs, and preamplifier outputs.
Explains speaker outputs, power inlet, voltage select, and aerial/communication ports.
Connects source HDMI video outputs to receiver inputs and receiver output to display.
Tips for connecting equipment, managing cables, and input naming.
Connects digital audio sources and analogue audio inputs from source equipment.
Details Zone 2 output and front panel AUX/PHONES sockets for audio connections.
Shows how to connect audio/video from typical BD/DVD players using HDMI or digital/analogue.
Guides satellite receiver connection, noting potential digital audio requirements.
Illustrates connecting digital and analogue audio outputs from a CD player.
Explains aerial needs for FM/DAB reception based on signal strength and location.
Details RS232, Ethernet, and USB ports for control and file playback.
Explains trigger outputs for device control and IR inputs for remote operation.
Provides a 6V DC power connection for specific Arcam products.
Advises on optimal placement for subwoofer, centre, height, front, and surround speakers.
Explains the function of each speaker type in a surround sound system.
Instructions for connecting speaker wires to terminals, ensuring correct polarity.
Guides for bi-amping front speakers and connecting active subwoofers.
Connects preamplifier outputs to external power amplifiers for enhanced sound.
Instructions for switching the unit on, off, and into standby mode.
Explains the front panel display and how to select audio/video sources.
Details volume control, headphone usage, and the Stereo Direct mode.
Explains how to use Zone 2 for independent audio/video routing and control.
Accessing advanced settings like factory defaults, remote codes, and backups.
Instructions for updating the receiver's firmware using a USB flash drive.
Describes the function of each button on the front panel for operation.
Explains Power/Standby LED, Phones socket, Aux input, and Power switch.
Details the operation of the volume knob and mute button.
Location and requirements for the front panel remote control receiver.
Introduces the multi-device remote, its capabilities, and code library.
Provides tips for effective remote control use, including range and lighting.
Instructions for inserting batteries and important notes on battery usage.
Explains backlight, LED blinks, timeouts, low voltage indicator, and FCC compliance.
How device modes select sources and change remote behavior for different devices.
Details navigation keys, volume punch-through, and remote customisation.
Describes commands for AMP mode, USB file navigation, and network client control.
Explains functions for controlling Blu-ray/DVD players, TVs, and VCRs.
Details remote functions for Set-Top Boxes, Satellite receivers, and PVRs.
Explains remote functions for controlling Arcam CD players.
Guides setting speaker types (Large/Small) and measuring distances for accurate sound.
Procedures for setting speaker levels using test tones and an SPL meter.
Setting crossover frequencies and assigning unused channels for height or Zone 2.
Using the Dirac Live application and microphone for automatic speaker and room calibration.
Tips for optimizing auto setup and addressing potential problems.
Guidance on subwoofer setup and downloading the Dirac Live application.
How to enter and navigate the receiver's setup menus using the remote or front panel.
Explains the layout of the setup menu, including panels and scroll bars.
Setting up input names, assigning video sources, and managing input settings.
Adjusting lip sync delay and bass/treble for specific inputs.
Configuring Dolby Volume and Leveller functions for improved audio experience.
Options for stereo playback, bass redirection, and subwoofer level adjustment.
Selecting audio input types (HDMI, Digital, Analogue) and CD Direct mode.
Covers general system settings, source input info, and incoming audio format.
Details on sample rate, bit rate, dialnorm, video input, and resolution for audio inputs.
Configuring audio compression and sound stage balance for inputs.
Settings for Dolby Centre Spread, digital output frequency, and volume limits.
Configuring CEC, ARC, RS232 control, and menu language.
Advanced settings for speaker types, distances, and levels, including Dirac integration.
Fine-tuning speaker levels and assigning video sources to audio inputs.
Controlling HDMI output resolution and selecting decoding modes for sources.
Setting up Zone 2 functionality and configuring network client parameters.
Overview of the receiver's decoding capabilities for digital and analogue signals.
Explains modes for processing stereo and multi-channel audio sources.
How the receiver stores decoding settings per source type.
Explains how Dolby Volume adjusts loudness and dynamic range for consistent listening.
Guidance on configuring ceiling or Dolby Atmos enabled speakers for immersive sound.
Instructions for tuning FM radio and scanning for DAB digital radio stations.
How to access internet radio and save/select presets.
Steps for saving and deleting radio presets.
How to select and navigate internet radio and stored music files.
Details USB playback, setting up internet radio favourites via vTuner.
Instructions for using Spotify Connect with the receiver.
Connecting audio outputs and using spare speaker channels for Zone 2.
Setting up IR receivers and triggers for remote control of Zone 2.
Explains direct code setup, library search, and learning functions from original remotes.
Important notes on learning, timeouts, and deleting learned functions.
How to lock/unlock device modes and customise volume control buttons.
Accessing hidden commands and resetting the remote to factory defaults.
Information on where to find device code tables for setup.
Solutions for no power, blank display, and erratic remote control response.
Troubleshooting tips for no picture, poor picture quality, and no or distorted sound.
Resolving issues with sound from specific speakers or selecting Dolby/DTS modes.
Addressing hum, radio interference, and random source switching issues.
Solutions for high volume, USB/network connection problems, and poor internet radio quality.
Detailed technical specifications for the AV860 model, including power, inputs, and outputs.
Detailed technical specifications for the AVR850 model, including power, inputs, and outputs.
Detailed technical specifications for the AVR550 model, including power, inputs, and outputs.
Detailed technical specifications for the AVR390 model, including power, inputs, and outputs.
Detailed technical specifications for the SR250 model, including power, inputs, and outputs.
Details the two-year free repair warranty and terms for authorised dealers.
Procedures for making claims, packing, and shipping the unit for service.
Information on contacting Arcam support and registering the product online.
