To Next PageTo Next PageHow to fix Arcam AV860 that is not responding to the remote control?
If your Arcam Amplifier responds erratically or not at all to the remote control, make sure the remote has fresh batteries and that you're pointing it at the front panel window.
Why is there no sound coming from my Arcam Amplifier?
To resolve no sound issues with your Arcam Amplifier, ensure the correct input is selected, the ‘Audio Source’ is correctly set in the ‘Input Confgi.’ menu, the source equipment is on and operating in ‘play’ mode if needed, and the volume is at a reasonable level while the Receiver is not muted.
What to do if no picture is being produced by my Arcam AV860?
If no picture is showing on your Arcam Amplifier, verify that your viewing device is on and set to display your Receiver. Press the MENU button on the Receiver or remote to check for the main menu screen. Also, ensure the correct video input is selected on the Receiver, and the video source is on, working properly, and in ‘play’ mode if needed.
Why is the sound poor or distorted on my Arcam AV860 Amplifier?
If sound from your Arcam Amplifier is poor or distorted: * Make sure you haven't excessively increased the input sensitivity in the Input Configuration menu if using an analogue input. * Ensure you've selected the correct speaker size for your system in the setup menu.
Why does the source switching change randomly or freeze on one source on my Arcam AV860 Amplifier?
To address random source switching or freezing on one source with your Arcam Amplifier: * Ensure there are no static or impulse interference problems from nearby power equipment. If there are, switch the Receiver off, wait ten seconds, then switch it back on. * Make sure there's no direct sunlight shining on the infra-red detector behind the front panel display.
Why does sound only come from some of the speakers connected to my Arcam AV860?
To resolve the issue where sound only comes from some speakers with your Arcam Amplifier: * Verify you have an appropriate surround source selected and playing. * Ensure the BD/DVD disc is encoded correctly and the correct format is selected in the disc start menu, if applicable. * Confirm the BD/DVD player outputs ‘bitstream’ audio on the digital output. * Check the display window to confirm the disc is a multichannel recording. * Make sure all speakers are correctly connected to the terminals. * Ensure ‘Stereo’ is not selected as the decoding mode. * Verify your speaker balance is correct. * Confirm the Receiver is configured to include all speakers.
Why am I unable to select Dolby or DTS decoding modes on my Arcam AV860 Amplifier?
If you are unable to select Dolby or DTS decoding modes on your Arcam Amplifier, ensure a digital source is selected and connected, the source is playing appropriately encoded material, the BD/DVD disc is correctly encoded, and the BD/DVD player is set to output ‘bitstream’ audio.
What causes bright edges or ‘ghosts’ on the picture from my Arcam AV860?
If you experience bright edges or ‘ghosts’ on the picture with your Arcam Amplifier, ensure the ‘sharpness’ control on your display device is switched off or set to near minimum. For HDMI connections, try using a shorter cable or a different brand.
Why does my AV860/AVR850/AVR550 Arcam Amplifier select Dolby Surround when playing a Dolby BD/DVD?
When playing a Dolby BD/DVD, if your AV860/AVR850/AVR550 Arcam Amplifier selects Dolby Surround, ensure you have a digital connection from your BD/DVD player. Sometimes Dolby BD/DVD discs contain material at the beginning or end of the main movie that is not in full 5.1 format, but in two-channel.
How to fix no lights on my Arcam AV860?
To resolve the issue of no lights on your Arcam Amplifier, ensure the power cord is plugged into both the Receiver and a switched-on mains socket, and that the power button is pressed in. If a red LED is present, the Receiver is in standby mode; press any button on the front panel or remote control.
General| Receiver type | - |
|---|---|
| Frequency range | 20 - 20000 Hz |
| Audio output channels | 7.1 channels |
| Signal-to-Noise Ratio (SNR) | 110 dB |
| Power output per channel (20-20KHz@8 Ohm) | 200 W |
| HDMI in | 7 |
| AC (power) in | Yes |
| USB ports quantity | 1 |
| Remote (IR) output | 2 |
| Number of HDMI outputs | 3 |
| Connectivity technology | Wired |
| Speakers connectivity type | 3.5mm |
| Supported radio bands | DAB, DAB+, FM |
| Optical drive included | No |
| HDCP version | 2.2 |
| Product color | Black |
| Audio decoders | DTS-ES (Matrix 6.1), DTS-HD Master Audio, DTS:X, Dolby Atmos, Dolby Surround |
| Power consumption (average operating) | 50 W |
| Power consumption (standby) | 0.5 W |
| Package weight | 14250 g |
Weight and Dimensions| Depth | 425 mm |
|---|---|
| Width | 433 mm |
| Height | 171 mm |
| Weight | 10250 g |
Essential guidelines for safe operation and maintenance of the apparatus.
Guidance for users who had their Receiver installed by a qualified dealer.
Advice for users setting up the Receiver themselves.
Connects HDMI video outputs of source equipment to corresponding HDMI inputs.
Explains input naming and how to connect sources to the Receiver.
Advice on placing cables to reduce noise problems.
Shows how to make audio and video connections from a typical BD/DVD player.
Details connections for a satellite receiver, similar to a BD player.
Explains how to connect a CD player's digital and analogue audio outputs.
Information on FM and DAB aerials, their types, and optimal positioning for reception.
Used for control devices with an RS232 serial port.
Guidelines for introducing the Receiver into a computer network.
For playing files stored on a USB mass storage device.
Electrical signals to switch on/off compatible home entertainment equipment.
Allows connection of external IR receivers for obstructed sensors or Zone 2 control.
Explains the role of a subwoofer in enhancing bass performance and placement.
Describes the function and placement of the centre speaker for realistic dialogue reproduction.
Details connecting up to four height speakers for enhanced surround sound.
Guidance on positioning front speakers for optimal stereo imaging and spaciousness.
Placement advice for surround speakers to reproduce ambient sound and effects.
Positioning surround back speakers for added depth and sound localisation.
Using spare channels to bi-amplify front speakers for improved sound quality.
Connecting PREAMP OUT sockets to external power amplifier inputs for enhanced audio.
How to turn the Receiver on from standby and the standby power mode.
Explains the information shown on the front panel display during operation.
How to choose between different audio and video inputs using front panel buttons or remote.
Understanding the volume indicator and how it relates to speaker output power.
How to connect and use headphones with the front panel PHONES socket.
Details on connecting IR receivers and triggers for remote control of Zone 2.
Resets all Receiver settings to their original factory configuration.
Allows changing the RC5 system code if conflicts arise with other devices.
Restores Receiver settings from a previously saved backup.
Saves all current Receiver settings to a secure memory area.
Selects information displayed on the lower left portion of the front panel.
Used to enter selections made in the Setup menu.
Selects between Stereo and available surround modes for the current source.
Toggles Stereo Direct mode on/off for a direct analogue path.
Switches the display brightness between off, dim, and bright.
Selects between Zone 1 and Zone 2 control.
Indicates the receiver's status: green for on, red for standby.
Select the source connected to the corresponding input or internal input.
Selects the Setup menus on the on-screen display (OSD).
Accepts headphones with an impedance rating between 320 and 600 ohms.
Auxiliary line level input.
Switches the main power to the Receiver on and off.
Mutes all analogue audio outputs in the currently selected zone.
Adjusts the analogue output volume in the selected zone (line out, speakers, headphones).
Positioned behind the display window for remote operation.
Details the supplied remote's capabilities and pre-programmed functions.
Key considerations for effective remote operation, including line of sight and battery life.
Step-by-step guide for inserting AAA batteries into the remote handset.
Explains the backlight function and LED blink indicators for key presses and status.
Information on remote timeouts and how unassigned keys behave.
How to identify low battery voltage via the backlight flashing.
How device mode keys select sources and change remote functions.
How navigation keys steer cursors in menus and confirm selections.
How volume controls can be set to operate the amplifier regardless of device mode.
Information on the Code Learning feature for copying functions from original remotes.
Explains the remote's compliance with FCC Part 15 regulations.
Controls for navigating music files stored on a USB device.
Controls for navigating music files via a network client.
Setting the type of speakers (Large, Small, None) for optimal surround sound processing.
Setting the frequency for filtering signals to 'Small' speakers and redirecting bass.
Assigning spare speaker channels for Height 1, bi-amping, or Zone 2 amplification.
Measuring and entering speaker distances for correct sound arrival times.
Adjusting speaker levels using test noise and an SPL meter for balanced surround effect.
Using the automatic setup function with a microphone for speaker configuration and room equalization.
Setting subwoofer output level/gain control for optimal system performance.
Instructions on how to download the necessary application and quick start guide.
Navigating the setup menu screens using the remote control or front panel buttons.
Understanding the adjustment panel and the help text for feature explanations.
Indicates the position of the displayed screen within longer menus.
Tailoring audio/video settings for each selected input, including Name, Lip Sync, Mode, and Bass/Treble.
Applying Dolby Volume and Leveller functions to inputs for consistent perceived listening levels.
Choosing how bass information is distributed between speakers and subwoofer for stereo sources.
Selecting the particular connection type (HDMI, Digital, Analogue) for each input.
General information and system controls, including source input and incoming format details.
Setting the type of speakers (Large, Small, None) for optimal surround sound processing.
Measuring and entering speaker distances for correct sound arrival times.
Adjusting speaker levels using test noise and an SPL meter for balanced surround effect.
Assigning video sources to audio-only inputs for enhanced flexibility.
Controlling output resolution, OSD messages, and Lipsync for HDMI connections.
Choosing decode and downmix options for stereo and multi-channel sources.
Configuring volume, source selection, and power status for Zone 2 operation.
Configuring network IP address, subnet mask, and DNS for network audio client.
How the Receiver automatically detects and decodes digital audio formats.
Manual selection of modes like Dolby Surround for analogue sources.
Storing decoding mode settings independently for different source material groups.
Creating multi-channel stereo from 2-channel sources (Stereo, 5/7 Ch Stereo, Dolby Surround, DTS Neural:X).
How the Receiver decodes digital multi-channel sources like 5.1 audio.
Adjusts perceived loudness between quiet and loud sources for consistent listening levels.
Compensates for speaker efficiencies and listening position to adjust reference listening level.
Adapting cinema experience using up to 12 channels for immersive overhead sound.
Options for ceiling speakers or Dolby Atmos enabled speakers for overhead sound.
How to tune FM radio and scan for DAB stations using the remote control.
Details on operating the network audio client for internet radio.
Storing and recalling up to 50 FM/DAB radio presets using the remote control.
How to remove currently highlighted stations or frequencies from presets.
Choosing between USB, Internet Radio, or home network playback sources.
How to play music files from a USB device connected to the Receiver.
Browsing and selecting favourite internet radio stations using the vTuner service.
Steps to use Spotify Connect feature with your device.
Connecting Zone 2 audio outputs to a separate system for independent routing.
Details on connecting IR receivers and triggers for remote control of Zone 2.
Copying functions from original remotes to the Arcam remote keypad.
Programming the remote using 3-digit codes for specific devices.
Scanning remote memory for codes when a device brand isn't listed or codes fail.
Teaching the Arcam remote functions from an original remote.
Removing learned functions from the remote.
How to check the number of blinks to identify stored code numbers.
Configuring volume and mute keys to control other devices like a television.
List of hidden commands for specific functions like resolution and zone control.
Resetting the remote to its original factory default settings.
Lists 3-figure codes for different manufacturers' devices for remote setup.
Checks for power, remote response, and blank front panel display problems.
Resolving problems with no picture, poor picture, no sound, or distorted sound.
Addressing sound only from some speakers, source switching, or decoding mode problems.
Troubleshooting radio interference, hum, USB/network connection, and internet radio quality.
Details the terms and conditions for free repairs within the first two years of purchase.
Instructions on how to pack and return the unit for service under warranty.
Information on registering the product online via the Arcam website.
